Find all hotels by Independent in Ronkonkoma, NY

"I would not recommend this place. Our room had a hole in the shower wall. A metal box in the shower. There was some stuff that was disguising on the frame of the door. Carpet was worn and torn. Near the air the floor was very wet. I went to the front desk, and he said they will be renovating the place. This is the worse place I ever stayed in. "

"Staff very helpful "

"Lounge staff was incredibly helpful and supportive in every aspect. "

"Clean room and staff was accommating and friendly"

"This property is very dilapidated and could use a lot of renovations. First room we got, the tv wasn’t working. The 2nd room had some kind of stain in the corner and smelled like smoke. Some of the ceiling tiles were out of place, but at that point, we were too tired to be moved again. I spoke with another guest whose first room was already occupied and they walked in to a naked man and their second room had a large blood stain on the rug. First time here and definitely the last time."

"My stay was amazing and the complementary breakfast was a plus! Thank you for the great hospitality by the front desk too. "

"Just really slept in the hotel. I don’t like the bathroom personal products as the smell isn’t good for me. Thank goodness I packed my own personal products. The temperature was also warm in the room but my window did open which really helped out! Bed was comfy and the tv worked. "

"Front desk check in was quick and staff very friendly. The road noise was a bit much for me while trying to get to sleep but, if you live in a city I'm sure it wouldn't be a big deal. Overall, good experience."

"I was in town for a wedding nearby and booked this hotel because it advertised free local shuttle. I called ahead to ask for a shuttle from the train station and was told it was not available. I also asked for a shuttle to the wedding venue, and was told that there is someone available, but they do provide transport to other venues… which seemed petty and does not affect the other venue, rather it affects the guest who chose to stay at your hotel and now has to arrange and pay for another ride. I witnessed two other guests separately have unpleasant altercations with the front desk staff as well. For such a nice hotel, I would have higher expectations of the staff. Otherwise, the room is nice and spacious. The robe provided in the closet seemed well-worn, which was not very appealing. The bed was comfortable. It was off season, but the pool area seemed nice. "