Verified
2/10 Terrible
Karla
6 April 2026
Disliked: Staff & service, amenities, property conditions & facilities
Never experienced this before with Expedia. Host never contacted or sent me any information on check in. I had to contact around 10pm and thankfully they answered after calling multiple times. I was given a code for a lock box and there was no key inside had get buzzed into the building and search for a key in other pad locks. Very disorganized. I was under the impression this was a hotel room not a room in an apartment with other strangers , it gave hostel vibes. Very disappointed. Only thing that was accurate was a 30 minute walk to the Colosseum. AC was not working. Train tracks literally outside the window loud noise in the morning. I tried to cancel but they would not offer anything. Needed 3 keys to get to the room one for the building, one for the apartment and one for the room. Did not feel comfortable at all. Would not recommend unless you are comfortable sharing a place with strangers.
Karla
Stayed 3 nights in Mar 2026
