Rockford Vacations

"We got what we needed out of our stay there was a few things that could have been better, but in all it was a okay stay."

"There was nothing special about the property. The front desk girl was good but doing everything by herself so check in was slow and, when we had an issue with the TV, we had to wait for her while she dealt with check ins and phone calls. I felt sorry for her. The breakfast was adequate, basic selection but well stocked. Issues were, there was no hand soap and no shower gel in the bathroom, the room was not very clean with dust hanging from the ceiling and grime around the shower tap. Beds...

"I like the location setting."

"Great location. No coffee pot in the room"

"The hot tub is out of service, which was actually a big deal for us. My husband has nerve damage and uses the hot tub to help with the pain of traveling. It along with room availability was the main reason we booked the room. The first night of the stay I woke from a dead sleep to the strong smell of cigarettes at 3 am and the smell stayed in our room for over an hour. When I called the front to report the problem, the reply was "oh great, that'll be fun to find"... Then at 7:45 am the entire...

"Staff was super friendly and welcoming. I love the non waste soap dispensers as well as shampoo/conditioner for showering. This is my 2nd stay at Tru. I look forward in staying again!"