The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is near Strong and the University of Rochester. Enjoy rooftop views, American cuisine at CHAR Steak and Lounge, and rejuvenate at Ape + Canary Spa. Free in-room WiFi and multilingual staff assistance available.
Located in Downtown Rochester, a neighborhood in Rochester, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is in the entertainment district. Rochester Museum and Science Center and Memorial Art Gallery are cultural highlights, and travelers looking to shop may want to visit Park Avenue and Village Gate. Strong and Strasenburgh Planetarium are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding. Visit our Rochester travel guide
550 East Ave, Rochester, NY, 14607
What's nearby
Rochester Museum and Science Center
2 min walk - 0.2 km
George Eastman Museum
11 min walk - 1.0 km
Strong
15 min walk - 1.3 km
Park Avenue
5 min walk - 0.4 km
Eastman School of Music
13 min walk - 1.1 km
Getting around
Rochester Station
2 min drive
Greater Rochester Intl. Airport (ROC)
13 min drive
Restaurants
Albunn Coffee House
6 min walk
Ardor Park Artisanal Pizza
6 min walk
The Daily Refresher
7 min walk
Locals Only
5 min walk
Char Steak & Lounge
1 min walk
About this property
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton
Upscale hotel near Strong
At The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton, you can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to a facial, a massage, or a body treatment at Ape + Canary Spa, the onsite spa. The on-site American cuisine steakhouse, CHAR Steak and Lounge, offers breakfast, brunch, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and an outdoor entertainment area.
Other perks include:
Free self parking
Cooked-to-order breakfast (surcharge), express check-out, and concierge services
Wedding services, a TV in the lobby, and a vending machine
Guest reviews say great things about the helpful staff and location
Room features
All 155 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
Bathrooms with shower/tub combinations and free toiletries
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 40 per person
A bar/lounge
A restaurant
Couples/private dining
Snack bar/deli
Restaurants on site
CHAR Steak and Lounge
Hatties Sushi & Cocktails
Things to do
24-hour gym
Full-service spa
TV in common areas
Family friendly
In-room microwave
In-room refrigerator
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services
Business services
24-hour business center
6,100 square feet of conference space
7 meeting rooms
Computer station
Outdoors
Garden
Outdoor entertainment area
Outdoor furniture
Rooftop terrace
Full-service spa
Facials
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
9 floors
Art Deco architecture
Ballroom
Banquet hall
Built in 1978
Designated smoking areas
Fireplace in lobby
Reception hall
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
42-inch LCD TV with premium cable channels
MP3 dock
Food and drink
Coffee/tea maker
Late-night room service
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Free weekday newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton
Frequently asked questions
Is The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?
As of 6 Rabiʻ I 2026, prices found for a 1-night stay for 2 adults at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton on 22 Rabiʻ I 2026 start from SAR 582, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?
Check-out is at 11 AM.
Where is The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton located?
Located in Downtown Rochester, this spa hotel is within 1 mi (2 km) of Rochester Museum and Science Center and Strong. Strasenburgh Planetarium and Park Avenue are also within 10 minutes. Rochester Station is 27 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.2
Location
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 568 out of 941 reviews
10 - Excellent
568
Rating 8 - Good. 215 out of 941 reviews
8 - Good
215
Rating 6 - Okay. 93 out of 941 reviews
6 - Okay
93
Rating 4 - Poor. 43 out of 941 reviews
4 - Poor
43
Rating 2 - Terrible. 22 out of 941 reviews
2 - Terrible
22
Reviews
8/10 Good
Robert
21 January 2026
Liked: Cleanliness, amenities
There was construction on several floors including the main lobby . The room was new and was amazing . Other than that was a good stay
Clean room, staff are amazing, bar is excellent. They are currently renovating the building, so some of the main entrances are closed and the elevators are always full.
I always love staying at Strathallan! The rooms are clean, the staff is friendly, and I’m obsessed with the views from Hattie’s. I stayed here for my birthday, and it was easy to access all the places we wanted to visit.
The only complaint that I have is that the bath towels were like sand paper. They need to buy some new towels. Otherwise, everything was great. Staff was welcoming, warm & helpful. Room was great - clean and bedding was cozy and comfortable.
We enjoyed our stay. Needed towels, staff brought up immediately after phone to desk. Bar was fun, too.
We had dinner there and a few things. The price of the meals are extremely high, ie: pork chop was $46 which included no sides. The pork chop came out very under cooked, however the chef corrected and was very tasty. And the waitress Glacy (who was very fun to banter with!), made it right with a complimentary beer and dessert (which was very good).
We would not eat there again onky because of the price, but again Service was excellent and the chef is talented.
Overall, 8/10!
Although major updates are needed, such as new carpet, balcony doors, and the pull-out sofa, some of the staff were very kind. Which made for a desirable stay.
My two-night stay was excellent. I appreciated the text message check in from the front desk asking how my stay has been and if I needed anything to make my stay better. My room was clean, the only thing that was a little inconvenient was the fact that my microwave was unplugged and I had to uncomfortably reach over and behind the writing desk and tv dresser stand to reach the power cord to plug it back in.
Your a tourist and want location as a priority for your stay, this hotel could not be better in Rochester. Modern and in great condition, you can rest on a firm after walking the nostaligic neighborhood full of museums and good restaraunts.
Convenient location. Rooms were clean. Housekeeping staff were friendly and willing to provide services (additional towels) when requested. Restaurant was very good. All staff members were friendly and helpful!