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DoubleTree by Hilton Rochester

4.0 star property
Travelers can plunge into the indoor pool for post-sightseeing relaxation and hop on the area shuttle for easy exploration of Rochester's attractions

Choose dates to view prices

Located near Marketplace Mall, DoubleTree by Hilton Rochester features an indoor pool with sun loungers and a peaceful garden. Guests start their day at Bistro 252 with American breakfast options. Previous visitors consistently praise the attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is SAR 397
SAR 452 total
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard, One King and One Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard, One King and One Sofa Bed

8.2 out of 10
Very good
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Sofa bed - twin
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (with Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 2 Double Beds-Non-Smoking

  • Sleeps 4

One-Bedroom Junior King Suite

  • Sleeps 6

Room With 2 Queen Beds And Roll-in Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

2 Queen Beds-Tub

  • Sleeps 4

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  • Parking included
  • Free WiFi
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  • Air conditioning
9.2 out of 10, Wonderful, 271 reviews
The price is SAR 604
SAR 688 total
includes taxes & fees
18 Jan - 19 Jan
Courtyard by Marriott Rochester Downtown

About the neighborhood

Located in Rochester, DoubleTree by Hilton Rochester is near the airport. Travelers who have shopping on the agenda can visit Marketplace Mall and Eastview Mall, while those looking for another kind of activity may want to check out Strong. Looking to enjoy an event or a game? See what's going on at Tim Hortons Iceplex or Blue Cross Arena. Spend some time exploring the area's activities, including skiing.
Visit our Rochester travel guideOpens in a new window
Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 16 min walk - 1.4 km
  • Tim Hortons Iceplex - 1 min drive - 1.8 km
  • Marketplace Mall - 3 min drive - 2.9 km
  • Veterans Memorial Park - 3 min drive - 3.6 km
  • Fair and Expo Center - 5 min drive - 3.6 km

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Shake Shack - ‬13 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Tully's Good Times - ‬11 min walk
  • ‪Layali Coffee House - ‬7 min walk
  • ‪Dairy Queen - ‬5 min walk

About this property

DoubleTree by Hilton Rochester

Upscale hotel near Marketplace Mall
Located close to Tim Hortons Iceplex, DoubleTree by Hilton Rochester provides a free grocery shopping service, a terrace, and a garden. The on-site American cuisine restaurant, Bistro 252, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and RV/bus/truck parking
  • Express check-out, 7 meeting rooms, and wedding services
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 248 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Bar (on property)
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,001 reviews
The price is SAR 363
SAR 414 total
includes taxes & fees
27 Jan - 28 Jan
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15.50 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 252
  • Trellis Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12,480 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.50 for adults and USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Rochester?

As of 14 Muharram 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Rochester on 25 Muharram 2026 start from $120.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Rochester pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Rochester?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Rochester located?

Situated near the airport, this hotel is 1.3 mi (2.2 km) from Marketplace Mall and 1.6 mi (2.6 km) from Tim Hortons Iceplex. University of Rochester and Rochester Institute of Technology are also within 6 mi (10 km).

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Reviews

DoubleTree by Hilton Rochester Reviews

7.8

Good

8.0

Cleanliness

7.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 452 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

Reviews

10/10 Excellent

Marianne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, welcoming staff, beautiful first fyarea.
Stayed 1 night in Jan 2026

4/10 Poor

Havagaye

Disliked: Amenities, property conditions & facilities
Room
Stayed 2 nights in Dec 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Half of the rooms have direct access to a beautiful six-story atrium garden. Renovations of guest rooms and are underway- definite improvements
Stayed 2 nights in Dec 2025

8/10 Good

Angela C

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed. Very clean. Friendly staff. Need more electrical outlets and we missed getting the trademark chocolate chip cookies
Stayed 1 night in Dec 2025

6/10 Okay

Marvin E

Disliked: Amenities
The building was dark, especially the first floor. No coffee mess, No microwave in room. Clean towels not delivered two of four days. No guest book telling where facilities or amenities are. Restaurant closed two of four days.
Stayed 4 nights in Jan 2026

6/10 Okay

Hayley

Disliked: Cleanliness, property conditions & facilities
There was only 1 washcloth and 2 towels. The shower handle kept falling to “cold” and was unstable on the wall as is.
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of our room
Stayed 1 night in Nov 2025

4/10 Poor

Danielle

Unfortunately- the pool closed unexpectedly after just being told it would be open. In addition, the facility that was expected to serve breakfast was closed as well. Staff seemed oblivious and/or unaware of the inconvenience these issues were causing guests resulting in some leaving the premises.
Stayed 1 night in Dec 2025

8/10 Good

Oluwaseun

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Great stay
Stayed 2 nights in Jul 2025

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
Short staffed. Couldn’t get adjoining rooms because they don’t clean all the rooms on the weekend. Pool was closed last minute. Paid in advance for breakfast but the restaurant closed with no notice. Got a late check out the evening before, the following morning they said we could not check out late. Elevators are in desperate need of renovations.
Stayed 1 night in Dec 2025

2/10 Terrible

Shawn

Disliked: Amenities, property conditions & facilities
I let my shower run for 15 minutes. There was no hot water! I complained to the front desk. The lady was nice enough to give me a key to another room. There was no hot water in that room either! I spoke with another guest they said it is an ongoing issue with this location! I highly recommend NOT booking here!
Stayed 1 night in Dec 2025

2/10 Terrible

Shweta

Liked: Cleanliness, amenities, property conditions & facilities
We booked the hotel because of the value we thought we got from the complimentary breakfast that the hotel offered. On top of that Expedia charged additional money for the breakfast. When we checked in we were told that there is no breakfast as the kitchen services have been impacted by the storm. The staff promised that they have communicated this with the 3rd party booking (Expedia) and that they will compensate appropriately. So far there have been no communication from either the hotel of Expedia. When are we getting our money back?
Stayed 1 night in Dec 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay. In town for just one night after a long drive. The hotel was clean, comfortable, and in a convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Amenities
A little construction going on in the hotel but our room was all completed and very clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
They lied on the phone that the construction was finished you book the room and after checking in front desk assigned a room that was just checked out and all dirty. Late checking in and we are now moving rooms. This hotel is not to the mark for its name. 100% would not recommend this.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere, large dining area for breakfast & clean/ comfortable rooms. Will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Wascar

Liked: Cleanliness, staff & service
The property is in a central location of the area numerous shopping and dining areas
Stayed 2 nights in Aug 2025

8/10 Good

wing

Liked: Cleanliness, amenities, property conditions & facilities
The time we were staying it’s under renovation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location.
Stayed 2 nights in May 2025

4/10 Poor

Mary

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty hotel, nothing worked, no housekeeping, but friendly staff prevented me from giving worst rating.
Stayed 3 nights in Oct 2025

8/10 Good

JACKIE

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and service 👍
Stayed 3 nights in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly nice room, property was clean and quiet.
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
An overall great property! The staff however are not the friendliest, but I definitely will return.
Stayed 1 night in Aug 2025