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"If you're coming in from the airport (RST) use Rochester Shuttle service. It's reasonably priced and they are always on time."

"Clean room and great shuttle access. "

"This hotel is great for families that need to stay close to St Mary's or Mayo clinics. The rooms were comfy and pantry was priced decently for any last minute needs. It was very clean, easy to acces, amd walking distance to great restaurants. "

"The room was clean, but small. I've stayed in King suite with kitchenette a few times in the last few months. The rooms on the third floor are smaller than the second floor. Everything is tighter spacing and there is only one lounge chair in the third floor rooms. The second floor rooms have two lounge chairs and more spacing around furniture. The breakfast was virtually nonexistent this time. This is abnormal, but unacceptable. The only hot food option was waffles and pancakes. There were no eggs, meat, etc., no butter, limited milk and yogurt, and no fruit."

"The TV does not have any streaming service availability. The alarm clock did not work and the previous guests had left a not to that effect but obviously it wasn’t taken care of. I asked the front desk for coffee packets for the second night of our stay but none were ever brought to us. "

"Yes"

"Clean room soft bed and pillows"

"Bathrooms are not the cleanest and pillows are not the best"

"Don't stay here if you have high to average expectations for what a hotel should be. This property is in serious need of some TLC. Our room was dirty and run down. The elevator button on the 4th floor had a cover plate that was too small, so you could see the wires behind on one side, and the plate was taped onto the wall on the other side. Our lamp shades were dirty, one lamp was broken, the curtains were filthy, there was a crack in the ceiling, and the walls were dirty. Our room was advertised as sleeping 7 on Expedia, but it only slept 6. The desk attendant said they didn't have any cots, and the room only slept 6. A lot of the dryers in the laundry room were marked "out of order" and our dryer was stealing our quarters. The desk attendant ended up putting an "out of order" sign on our dryer as well."