Find all hotels by Independent in Riverside, TX

"Good morning, I am very disappointed with how the room is. Found dirty towel in the bathroom, the door for the bathroom hits the bathroom counter creating a hazard for my kids, they couldn’t go to the bathroom by themselves because when the door shuts their fingers could get stuck in between the counter and the door due to the size of the counter and not being properly installed, my wife stepped on a loose tile from the bathroom and pinch her foot, found trash behind the middle table between the beds, the lamp in the middle of the beds was not working at all, One of the curtains has marks of possible mold. The tv was missing a remote, one was brought up but it didn’t work so they had to bring another one. I have pictures of all this. We had to spend the majority of the day out until the kids were tired to just go to bed and leave early because that’s how unpleasant was staying here. How can I send pictures/videos for reference. My children and I were coughing throughout the nights when we would return to sleep. When I went to adjust the temperature the second night, I saw mold on the curtains. I was very alarmed when I saw this at the end of our stay. I would have left immediately had known the underlying issues with our room. Due to that factor I stated the bathroom was very unsafe to use, we were not able to confortable stay in the room because all the hazards. I believe compensation will be appropriated for the stay here. Thank you Respectfully, Peter"

"Clean room. Beds very comfortable. "

"The front desk personnel were asleep on the desk when I arrived at midnight to check in. The cleaning lady knocked on the door at 8 AM wanting to know if the room needed cleaning and the breakfast in the lobby was the saddest version of a hotel breakfast I’ve ever seen."

"Great place for team trips, clean, beds very comfortable and the staff are very accommodating. Will return with our team next year. "

"TV did not work, in room phone did not work. Floor was very sticky. "

"Huge, sparking clean room. Very modern and pretty. Awesome front desk staff. Well stocked mini-market. "

"Cute and secluded. "

"Friendly staff, clean room."

"Outstanding room and service!"