Search Cottages in Riverbend

"Good place and breakfast."

"I have stayed here many timess and always had really nice experiences with staff. Then this last time, they were going through some kind of system change and they needed us all to come down to the front desk to give a new form of payment and get keys that work. I waited 15 minutes at the front desk and the front desk attendant returned and was quite rude to me. I didn't appreciate that. I could tell she was stressed out and frazzled but I don't understand that kind of attitude, particularly when I wasn't asking for anything. I was asked to come down by them with a note outside my door that I didn't see until I was outside of my room. So I was not prepared to see the public. I wasn't wearing a bra. I was planning to get ice and return. Just poor customer service and general human consideration. "

"The property was very clean. Front desk staff were kind and helpful. Breakfasts were the best that I have ever had at a hotel chain. Lots of options and variety changed everyday. Good quality of healthy items too!"

"The place is a little older, but very clean and well maintained. Comfy rooms, and great atmpsophere."

"Always have a good stay here. Rooms are spacious, comfortable, and clean. Room service dinning is handy. Continental breakfast is better than most."

"The name Hilton used to speak for itself, no review was necessary. * One clerk at front desk made check in an exercise in patience. * Hallway needed painted. *Room furniture was cheap damaged and unfitting of the name Hilton. *No stationary in desk or room service menu. Replaced by a scroungy UPC code. *Shower/tub was second rate and did not drain. *Hotel maintenance took for ever to come repair the issue. *The hotel maintenance man after repairing the drain went around me and despite my objections went around the bed my wife was in and went to look out the window before leaving. Totally unacceptable stay."

"Staff professional and friendly; however, we arrived at 10:00 pm and there was no room service or bar service available. Front desk assisted but only after noting nothing was available and then finding the card in the room stating to call for bar needs. Many travels including myself would appreciate services for at least 11pm - 12am arriving late from business travel in."

"staff is very nice and accommodating. we were traveling with a large dog and they are very kind and the property makes that easy. pet rooms have no carpet which is good but the rooms are a little tired but prices are reasonable and location worked well for us."

"Perfect in every way. "