"We were taken back by the beautiful and unique Italian suit with very tall ceilings, large windows on three sides, plenty of space to move around, and a view of Lake Como we had not seen expected. You could spend your stay in the suite and be happy.
Ariana is very attentive and accommodated our dietary needs for breakfast. We had a nice stay."
"We were taken back by the beautiful and unique Italian suit with very tall ceilings, large windows on three sides, plenty of space to move around, and a view of Lake Como we had not seen expected. You could spend your stay in the suite and be happy.
Ariana is very attentive and accommodated our dietary needs for breakfast. We had a nice stay."
"Very welcoming with the warmness of a great bed and breakfast. The views are spectacular and so peaceful. Mary was lovely and the breakfast absolutely delicious. Local produce and loads of choice. Lovely view from our room and very comfy bed. Would highly recommend for a beautiful stay in Bellagio! We will be back "
"Very welcoming with the warmness of a great bed and breakfast. The views are spectacular and so peaceful. Mary was lovely and the breakfast absolutely delicious. Local produce and loads of choice. Lovely view from our room and very comfy bed. Would highly recommend for a beautiful stay in Bellagio! We will be back "
"Easy Parking right next to the hotel. Friendly staff. The free coffee and tea in reception was a bonus, as were the croissants in the morning. Very comfortable bed. "
"Easy Parking right next to the hotel. Friendly staff. The free coffee and tea in reception was a bonus, as were the croissants in the morning. Very comfortable bed. "
"Absolutely perfect location! Loved this quiet lake town! This is our second time staying here and we love it! Bed could be softer but overall a hidden gem! "
"Absolutely perfect location! Loved this quiet lake town! This is our second time staying here and we love it! Bed could be softer but overall a hidden gem! "
"En av bästa hotel. Mycket fint läge med mycket sol.Helt underbar mat på hotellets restaurang.Mycket bra service med familjär känsla.Bra parkering. Stor trädgård med pool på solsidan.Toppen ställe."
"En av bästa hotel. Mycket fint läge med mycket sol.Helt underbar mat på hotellets restaurang.Mycket bra service med familjär känsla.Bra parkering. Stor trädgård med pool på solsidan.Toppen ställe."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Incredible views of the lake! Located a little further from the hustle and bustle of the town which provided us the tranquil, peaceful environment we prefer. But still close enough that we could just walk nearby to enjoy the shops, restaurants and people watching when we're in the mood. The whole property is clean and meticulously maintained. The staff were some of the nicest, most welcoming and helpful I've ever encountered. We stayed in the Tower Suite, highly recommend for its incredible views alone but everything was great. Suite was clean, bed was comfortable, recently renovated with a modern aesthetic. Amenities we enjoyed: free shuttle to and from the ferry (great if you have a lot of luggage), delicious free breakfast daily, and spa access with steam, sauna, ice and salt rooms (highly relaxing). Would stay here again without question!"
"Rooms were clean. Location was great, the hotel is right in the middle of town.
AC was an issue, because it was not functioning all the time and had to be activated by calling the reception.
Breakfast was average. Price is reasonable."
"Celebrated my birthday with friends at the hotel with a long spa weekend. Relatively easy to get to- Lugano Station has plenty of taxis or uber availability if you don't want to wait for the bus. All the staff were lovely and very accommodating. Beautiful views and a lovely spa. Treatments were also great. The Bar/Bistro was particularly nice to unwind in to have a drink and get food."
"I was incredibly surprised to find such a gem in Lugano. ALLthe staff (front desk, restaurant, gym, spa) were warm and welcoming and most important competent. The rooms are sparse but super clean and functional apartments. I enjoyed the spa services and products as well as the gym classes. The restaurant was the biggest surprise- should have a Michelin star. Excellent food, presentation and knowledgable and attentive staff. The view is gorgeous- i fact we saw an end to end rainbow one day after a storm from mountain to lake. Sorta sums up the place. Very intimate and special. "
"We stayed for two nights and the experience was shockingly poor.
We had the Do Not Disturb sign on the door from the beginning, but hotel personnel entered while we were out, moved our personal belongings and threw away papers I had placed with my medication.
Another occurrence while we were sleeping in the afternoon a male staff member entered the room without knocking and walked all the way to the bed, and after realising he said he had the wrong room. This is the staff who’s usually at the entrance and helps with parking, probably he wanted to clear or help with luggage for another room..
Around 20–30 minutes later, another housekeeping staff member entered again, probably for cleaning or who knows why despite the same Do Not Disturb sign!! Unacceptable!
The personnel has no sense of being cautious and at leat knock. Instead they all just to barge in!
The room also could not be locked from the inside, which made the situation even more uncomfortable.
We reported everything to reception immediately, but there was no proper follow-up, no real apology from management and no gesture at checkout. Felt like they didn’t really care.
The room was decent, but the staff training, privacy standards and guest safety were completely unacceptable for a hotel in this price range. I would not stay here again and do not recommend."
"I almost don’t want to tell anyone about this place, but then the team work so hard, they deserve to be busy! I can’t recommend this place highly enough. From the moment we stepped into reception, we were treated like VIPs, the staff are without exception, incredible. Warm, friendly, professional- every part of the experience feels five star.
The family spa is beautiful, the grounds are stunning, the views breathtaking, and the food and drink amazing. We loved waking up to the spectacular views, getting the most gorgeous breakfast and then wandering around the botanical gardens, seeing the donkeys and exploring. A day trip to Lugano is a must, as is Menaggio with the ferry over to Bellagio. Tremezzo and Gandria are also good trips.
The hotel was really peaceful when we were there in early May, we didn’t use the outdoor pool as the weather was a bit changeable, but it’s such a great base from which to explore.
It’s in a fairly remote spot, so you can’t really walk out of the hotel to other places but Lugano and Porlezza are both a short drive away and the restaurants onsite are great. Word of warning, if you fly in to malpensa airport and drive to the hotel, take the route through Switzerland and Lugano, not the east side of the lake. The roads are pretty treacherous, mountain side and winding and the Italians drive a bit crazy!
We will be back to the PSM, we just loved it."