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"This is one of the best hotels in the area—wonderful staff, super friendly, and great customer service. My family and I really enjoyed it. "

"The hotel is beautiful and located right on the Riverwalk. While Valet is pricey, you can come and go. The two queen corner room was HUGE. Though, my highest compliments to the staff. Every staff member I encountered was kind, professional and very put together. We thoroughly enjoyed our mini spring break getaway. "

"Everything was excellent, the only things that were kinda inconvenient were that there was no extra tissue when we ran out and that there’s a lot of noise in the middle of the night and early morning due to being in the middle of the city. Other than that it was excellent. I would definitely go back. "

"The staff was incredible. This property was gorgeous and close to all the main attractions. Would definitely stay here again!"

"Muy mala opción; hotel viejo, sucio y descuidado. Lo único bueno es la ubicación. No me quedaría de nuevo allí."

"nice locations pretty quiet "

"Beautiful and rooms are huge and gorgeous way more than we expected!! "

"It’s a great property with an amazing restaurant. "

"Very nice! "

"Great historic property and well located for visiting the River Walk"

"Enjoyed our stay very nice place and staff. "

"Super central and friendly staff."

"Not bad prices for staying at a place so historical , felt like I stepped into the Victorian era. enjoyed my stay with no complaints. "

"Excellent all around. Grab and go cafe was particularly strong. Literally attached to HGB conference center but across the street from riverwalk. Only qualm was a 20oz coke was almost 6$"

"The room was spacious and quiet and the temperature was comfortable. The building is showing its age with some peeling paint and scuffs. Lighting in the room a bit awkward with inconveniently placed light switches in the sitting area that led to several run ins with a knee-level coffee table. The fitness center is small and in need of maintenance. Both peloton bikes were malfunctioning and the water dispenser was out of order. The pool is nice but very small and best visited early in the morning...

"Our stay at Hotel Gibbs was absolutely wonderful from start to finish. The location is unbeatable — just steps away from the River Walk and many of San Antonio’s main attractions, which made exploring the city incredibly easy and convenient. The hotel itself has so much character, blending historic charm with modern comfort. The rooms were clean, stylish, and very comfortable, with thoughtful touches that made us feel right at home. The beds were especially cozy, and we appreciated how quiet...

"Clean room n wonderful staff…I would stay again!"

"Our room was clean and quiet, breakfast was plentiful and tasty, and all of the staff that we interacted with were friendly and helpful. Very glad we chose the Element for our stay in San Antonio!"

"For the most part it was an okay stay. The construction outside is pretty rough. The drain in the shower was broke, the sink didn’t drain very well. The hot water seems to run out fast during peak hours. And the first night we were there the toilet wouldn’t flush. "

"Accidentally double booked this property and was not even informed at Check in that I had two rooms under my name paid. Was given the room for the bonvoy reservation I made only. One would assume since I gave them my name they’d have mentioned I had two rooms booked. Only realized this mistake when I received this email from Expedia for a review of the property. Also the valet literally broke the rim on my car, added air to the tire and didn’t inform me of any damage or even adding air, until...