"Maybe spend a few minutes at check-in to give the guest all the info they need. After signing the reservation form, I was given a key and my room was pointed out me. No other info was given. Front Desk agent was in a hurry to leave the building. No WiFi info, location of resort amenities, or other property info was shared. We walked around to find the pool and discovered it was dirty with a bunch leaves and other debris. I learned about the walking trails after my departure from someone else....
"Maybe spend a few minutes at check-in to give the guest all the info they need. After signing the reservation form, I was given a key and my room was pointed out me. No other info was given. Front Desk agent was in a hurry to leave the building. No WiFi info, location of resort amenities, or other property info was shared. We walked around to find the pool and discovered it was dirty with a bunch leaves and other debris. I learned about the walking trails after my departure from someone else....
Crystalene