"Shamar at reception was great, very personable and helpful. Good breakfast and quiet room."

"This is a wonderful place. The staff is amazing. They took us in. They understood our needs. I think the beds in this hotel are the best beds I’ve ever stayed in my entire life. I would highly recommend."

"Great location, amazing staff. Rooms could be a little cleaner but overall for a historic hotel it is 5/5"

" Staff was amazing! Terry checked me in and she was very helpful throughout my stay. So was the valet, can't recall his name. The breakfasts were excellent as was the staff. Perrin, the happy hour hostess, was so kind and friendly. She made everyone well so wecome. Love the Marshall house. Will be back."

"The room was clean and large! My favorite part of the stay was the reception area and the staff! I highly recommend this hotel for it's accommodating welcome. It's not just for retro lovers, it is close to all modes of public transportation. It is within walking distance to the Riverfront, great for the going's on at the enMarket arena. The city provides a bus service from near the civic auditorium to the arena for only $5 round trip (Jan 2026). The donuts at the reception area are included in...

"I was really happy here! Modern,clean hotel,great rate was very queit"

"Friendly & helpful staff. Comfortable and cozy room. Great water pressure. Quiet. Walkable to historic area attractions."

"The staff was great and helpful "