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"Lounge area is nice and rooms and staff are great."

"Carpet had food crumbs all over it and when you walk in door to room it was food and cleaners never cleaned, dried up urine on toilet seat. I wasn’t offered water and had to ask for it after I watched worker give to each customer ahead of me. This might be last stay. I’m OCD about cleanliness and just because a building is clean in lobby and new doesn’t mean everything in your room is"

"I loved this place"

"This was a nightmare. To begin with, the check-in email was not clear and was missed because it came from a random name/address. Then there were no instructions on where to park. But the real fun began at 4:05p when I tried to check-in. They had the envelope with my information but there were no keys in it. They took forever looking for it. At 4:43p, after several "updates", they said there was a phone number I could call, but as I had an important meeting at 4:45p, that I was supposed to be in...

"Good apartment and good location"

"Good"

"The hotel desperately needs an upgrade. There is no Elevator! Best of luck carrying all your stuff up.. The AC struggled to keep cold. And the staff downgraded me and refused to refund the difference."

"This is our go to hotel for when we stay close to the airport. The staff is excellent. Rooms are spacious and clean. Breakfast buffet is great. The shuttle service to the airport and back is reliable. Definitely recommend! "