"spotless room very friendly staff"

"The hotel is nice, clean, and well‑maintained. The staff were great, they let me check in couple hours early at no extra charge and even stored my luggage for free after checkout. I was initially worried about homelessness in the area, but it wasn’t bad at all as long as you take the right route. Avoid 3rd Street; just use 2nd or 4th Street to walk to Pike Place. Everything is within walking distance."

"Room was clean, hotel is close to everything, and the staff provided a nice gift basket for the wedding anniversary for my wife and I. The next morning we had an excellent breakfast. Highly recommend if you need a place in downtown Seattle near the convention center."

"The location was convenient, the staff was very friendly and helpful. The room was clean and modern. The breakfast buffet was good with hot foods constantly refreshed. The servers were attentive and friendly. "

"Elegant hotel, with clean rooms & friendly staff. Extremely comfortable lobby, with a warm fireplace. Had a wonderful stay at Sorrento."

"Beautiful room, friendly staff!!"

"Clean room, excellent location next to mall and parade route, security at door made me feel safe, nice checkin host"

"Very clean rooms. Nice kitchenette. Lacked pots and pan but over all great. Staff is very friendly. "