"Excellent location
Very friendly and helpful staff
Very clean, nicely decorated and very smart
Breakfast could have had more choice, but what was there was nice.
A couple of maintenance issues in the room but nothing major."
"The hotel floors were very clean ! They had a strict no smoking policy which we liked because of children and it’s hard to find clean air when smoking is common. But the staff were smoking inside everywhere so there was smoke and a strong smell. The bed was very very uncomfortable and most of all there was no buffet. We added on the half board and paid extra for it for buffet breakfast and dinner but there wasn’t a buffet at anytime. We were given an al la carte menu and still got a bill for 4,000 dinars at one meal for drinks (non alcoholic). The reception staff was rude about the bill and said it’s only the drinks from the machine or pitchers but there weren’t any. THERE WASNT A BUFFET. I’d like to also mention how horrible it looked to see one staff member of Asian decent working very hard cleaning the floors and keeping the entire hotel clean and constantly working while the remaining staff members were sitting around smoking. "
"It's one of the best hotels in the whole Serbia. Room service and reception staff excellent. Great breakfast with local/traditional options.
I will stay again when i visit my family in Nis."
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