"The hotel appeared to be a house located down several back streets off the main road in Kandy. When we arrived the staff member had no knowledge of our booking; we ended up staying elsewhere."

"Loved the property however booking was stuffed up and could only stay 1 night instead of 2 so had to find different accommodation. I did receive a full refund. "

"Our stay at Heuvel villa was nothing short of perfect!! The villa surpassed expectations in terms of how comfortably, stylish and well located it was. Warren was exceptionally attentive and the chef made a delicious breakfast for us every morning considering our dietary requests. We loved exploring Kandy and nearby Knuckles mountains on this trip and look forward to coming back again!"