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Top Raiba Hotel Reviews

The Lake View Toya Nonokaze Resort

10/10 Excellent

"Dinner and breakfast was included much to our surprise, and with a great selection as well. The hotel room had a great view and was spacious and clean. Only stayed for a night but I would give a 5 star experience"

Hilton Niseko Village

10/10 Excellent

"Our stay at this Hilton was very pleasant. All the hotel staffs that we had contacts with all speak English, until many hotels that we have stayed in Japan for the past two months. The hotel staffs were also very friendly and helpful. We were particularly impressed with one hotel staff name Winter, her name tag said she is the hotel’s Journey Ambassador. Winter’s service, attitude and the way she treated us was EXCEPTIONAL! We booked a very nice corner room with great views, only one room like ours per hotel floor. However, there was no internet signal in our room. Winter not only brought in a hotspot device, but she was very patient and courteous, and helped each of us connected with the hotel’s wifi. Then we met Winter again in the hotel restaurant, Winter was not only attentive, but she followed up with us, treated us like true VIPs. She was sincere and genuinely nice. She made sure that not only every need was provided but every unspoken desire was satisfied. Truly exceptional and extraordinary service. The encounter with this one hotel staff truly made us want to stay at this Hilton again should we come back to Hokkaido in the future. Thank you Winter, you made my wife and my 88 year old mother-in-law fekt so welcomed and that we are grateful for your service and your hospitality. Hilton should be proud to have an employee like Winter. I wish all my employees are like Winter!!!"

Higashiyama Niseko Village, a Ritz-Carlton Reserve

8/10 Good

"From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve."

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Top Raiba Hotel Reviews

The Lake View Toya Nonokaze Resort

Kitutuki Canadian Club

Hilton Niseko Village

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WE Hotel Toya

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Higashiyama Niseko Village, a Ritz-Carlton Reserve

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Change your mind

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Top Raiba Hotel Reviews

The Lake View Toya Nonokaze Resort

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