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Pik Palace, Shahdag, Autograph Collection

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Luxury
5.0 star property
8.8

Excellent

Elegance by Laza Waterfalls tranquility

Surrounded by the serene beauty of Laza Waterfalls and near Anykh Mosque, this hotel boasts elegant architecture and tranquil ambiance. Delight in snowboarding, horseback riding, and rejuvenating spa treatments, or savor international cuisine at the two on-site restaurants.

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is SAR 337
SAR 397 total
includes taxes & fees
21 May - 22 May

About this property

Pik Palace, Shahdag, Autograph Collection

  • Luxury family-friendly hotel near Laza Waterfalls
  • Located close to Anykh Mosque, Pik Palace, Shahdag, Autograph Collection provides a terrace, a coffee shop/cafe, and a garden. Skiers and snowboarders can spend time on the slopes at this hotel offering ski lift privileges, a ski shuttle, and ski equipment rentals. Indulge in a body wrap, a massage, and Ayurvedic treatments at The Club, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the gym, as well as activities like snowboarding and horseback riding. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool
    • Free self parking and valet parking
    • Continental breakfast (surcharge), express check-out, and express check-in
    • Supervised childcare (surcharge), an elevator, and a banquet hall
  • Room features
  • All 171 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with separate tubs/showers and bidets
    • 32-inch LCD TVs with premium channels
    • Free infant beds, electric kettles, and daily housekeeping

Similar properties

Indoor pool
Shahdag Hotel & Spa
Qusar
  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.8 out of 10, Excellent, 164 reviews
The price is SAR 295
SAR 348 total
includes taxes & fees
22 May - 23 May
Shahdag Hotel & Spa
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Early check-in subject to availability

Early check-in is available for a fee

Late check-in fee for check-in between 3:00 PM and noon

Express check-in available

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 8 2026 to May 1 2026 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AZN 45 per pet, per night

Service animals are welcome, and are exempt from fees

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AZN 100.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AZN 35 for adults and AZN 17.50 for children
  • Pet fee: AZN 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AZN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Pik Palace, Shahdag, Autograph Collection have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Pik Palace, Shahdag, Autograph Collection?

As of 20 Jumada I 2026, prices found for a 1-night stay for 2 adults at Pik Palace, Shahdag, Autograph Collection on 21 Jumada I 2026 start from SAR 337, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pik Palace, Shahdag, Autograph Collection pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of AZN 45 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Pik Palace, Shahdag, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM–noon for a fee.

What time is check-out at Pik Palace, Shahdag, Autograph Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pik Palace, Shahdag, Autograph Collection located?

Located near the slopes, this Qusar hotel is in the mountains, within 9 mi (15 km) of Laza Waterfalls and Anykh Mosque, and close to winter sports such as skiing lessons and sledding.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 55 out of 87 reviews
Rating 8 - Good. 21 out of 87 reviews
Rating 6 - Okay. 4 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 3 out of 87 reviews

Reviews

Verified

10/10 Excellent

NAZIF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from hotel is really worth staying for at 3 days staff is really helpful the place where hotel is located is really awesome must stay in this hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel. Staff was helpful. Room was clean and spacious. SPA service was great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nargiz

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great with a variety of entertainment options. The staff was very friendly and helpful especially Gunel from Alpina restaurant and Gulnar from Spa and massages. Thank you
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

mounir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Seymur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

This is a fantastic hotel. Very comfortable and warm room. We had an amazing time at your hotel! The pool area was fantastic, and the staff were always smiling and ready to help. The spa services were outstanding, and the view from our room was breathtaking. We also appreciated the eco-friendly initiatives implemented by the hotel.I will certainly be back
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Seymur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Pik Palace Hotel

This is a fantastic hotel. Very comfortable and warm room. We had an amazing time at your hotel! The pool area was fantastic, and the staff were always smiling and ready to help. The spa services were outstanding, and the view from our room was breathtaking. We also appreciated the eco-friendly initiatives implemented by the hotel.I will certainly be back
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rakshit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Abdulrahman

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Simon

Liked: Amenities
Disliked: Cleanliness, staff & service
I found bedbugs in my bed on the first night of my stay. I requested to move rooms and it took over an hour and a half at 0100 to change rooms. At no point did I receive an apology from the management, either at the time or when I raised this again at checkout. It was completely unacceptable. And the nonchalant way in which it was dealt with showed me that this must be a regular occurrence.
Bedbugs were on the pillows
Larger bedbugs on the duvet
More on the mattress
More on the divan
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hala

Liked: Staff & service, amenities, property conditions & facilities
Clean, warm and well kept. This beautiful hotel is the perfect stay for families and individuals, with multiple restaurants surrounding. The rooms are well heated, clean and modern. The hotel has many amenities such as a gym, indoor and outdoor pool, as well as a ski shop below. I would definitely stay again.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Feb 2023
Verified

4/10 Poor

Noor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Jaykishan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

House keeping was poor Bell boy did not deliver our luggage for more than an hour Poor service at the swimming pool Over all not a pleasing experience
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Vagif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only negative point

The only what I did not like there is not enough waiters to serve full loaded breakfast time, as juices, water, tea or coffee you can get only upon requests from waiter, means sit and wait if he is busy by serving others.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Nimra

Liked: Property conditions & facilities
Disliked: Staff & service
We chose Pik Palace Shahdag, a Marriott Bonvoy hotel, for our honeymoon expecting a premium 5-star experience — but it turned out to be a major disappointment. Right from the start, the AC in our room didn’t work. At this level, you expect basic comforts to be guaranteed, especially when you’re paying premium prices. We reported it immediately and someone from engineering came at midnight, assuring us it was fixed. But the AC never worked, and we spent the entire first night feeling hot and suffocated. The next morning, we again requested help and asked for a room change. Shockingly, they offered us a room without a balcony or mountain view — even though we had paid 100 manat extra (double what we should have) for a balcony and view. This was unacceptable. We stayed in the room the entire next day until 9 PM, still dealing with the broken AC and no proper solution. After multiple complaints and reminders, they finally moved us — late at night, right before our final morning checkout. While the final room was fine, it came too late. Both our nights were ruined, especially the first — a night we’ll never get back. The mismanagement, overcharging, and lack of urgency from a so-called 5-star hotel was shocking. I would not recommend Pik Palace Shahdag to anyone, especially not for a special occasion. You’re paying for luxury but receiving careless service and discomfort instead.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ehtesham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I've ever stayed in. It had everything I needed and more. Open your balcony and you have amazing mountainous views. The indoor pool is great, but the outdoor pool was even better. It was heated, and you have a view of the surrounding mountains. I highly recommend this place.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جيد

التجربة جيدة بشكل عام ولكن السعر مرتفع
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was furnished beautifully with quality amenities and lovely decor. Easy access to the ski lifts and slopes.
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

Shehlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Amazing experience. Breathtaking views. Saddam from front desk was very helpful and made our stay even more comfortable. He was always available to help us with our queries. Housekeeping team also kept checking frequently to make sure our rooms were clean.
Sunrise from our room
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Almohannadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2022
Verified

8/10 Good

Almohannadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

more than great

great staff ... great view ... great room ... great service ... great location ... everything on the hotel more than great
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really neat, breakfast is quite generous and has a wide diversity of options. The ski resort was impressive and prices are cheap when coparing to ski resorts in Colorado US. Snow will not be the same but it's fun
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
very nice vacation spot, not so suitable for a business traveler
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for spanding short vacations and ski

Beautiful, comfortable room with nice mountain view. Very close to Ski trails (Ski in Ski out almost). Overall experience was great.
Room mountain view
Room
Stayed 2 nights in Feb 2021