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"Great staff "

"poucos funcionários, com longo tempo atendimento. Rouparia muito velha. Comida room service ruim (canja era um prato arroz molhado)"

"O quarto estava relativamente degradado, o jato do chuveiro não é tão bom e infelizmente há muito barulho nos corredores, parece que há muita atividade noturna. O atendimento é excelente e os funcionários são simpáticos e prestativos. "

"I thought the 2 people who gave me the key and showed me where the room was were quite nice. However the listing is deceptive. It took me 10 minutes to find someone. There is no check-in. Once I told them I booked on Expedia they just gave me the key. No identification check or paperwork. That was fine. But the room was very grimy. The ac was plugged into an extension cord that was wired to a breaker. Turning on /off by flipping breaker. This was not the least expensive (although close) room I've stayed in during my 2 weeks in Brazil, but was the only dirty one. I didn't even shower there because it was so gross. First bad experience with an expedia room "

"No English. So don't even try. I was not happy with this stay. Left after the first day. Patio door was not lockable. Road noise was insane."

"We were an English speaking group in town for a wedding, with very limited Portuguese. But the staff was very patient with us and had no problem accommodating us. "

"Great place to stay in Campos"

"Unbelievable bad service. From check-in to have someone hitting my door very strongly and opened it at 8 AM. I was sleeping naked. They banged very strongly and never allowed any time to respond before opening the door. I pushed it back and locked it. It was an awful way for someone to wake me up. I had trouble sleeping and meetings with Asia and needed to drive long hours. I couldn't fall asleep again. It was unsafe for me to drive. I had to make so many stops for coffee and washing my face. Endless day. The hotel should really invest on training the staff to avoid such episodes from ever happening again. "