Guest Houses in Quintana Roo

"The entire property was VERY clean! The beds were not comfortable at all! Very firm. We were charged additional $120.00 to have the sofa bed made. We had to ask 3 times to have water and soda refilled in our room. The food options were ok. The wait staff were amazing! Everyone at the resort was very friendly and outstanding. The beach was beautiful. The lifeguards were very busy and kept a close eye on those in the ocean… many rescues! I wish there was more entertainment at the resort or places to hang out at night. I wish there was more shops at the resort or a night they bring in vendors. The gym is average."

"There is no airport shuttle. The staff was mostly amazing. Food was good in general. "

"Staff was very nice"

"Beach is beautiful and great for swimming and some snorkeling. My husband loved the animals on property. Things were clean but could have been cleaner. The food at the al la Carte restaurants was excellent and easy to book. Food at the buffet was often lacking in variety and was not hot and they ran out of certain items. "

"Excellent! Would book again. "

"I enjoyed my stay at Occidental Costa Cancún. It was really relaxing and fun. The staff were extremly friendly. However, I would say the food could be improved. It was often stale and cold, especially at the 24H snack bar."

"The swim up bar was awesome "

"It was a really nice hotel everything about it was good except the part where we booked an ocean view room and it wasn’t really an ocean view from the room"

"Great overall experience. Laid back atmosphere."