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"Im sorry to say that this hotel isnt as advertised. It is advertised as "luxury" with multiple indoor and outdoor pools, but you cant actually use them! The building is very old and tired, and far from the "luxury" hotel they portray. I booked this hotel specifically for a stay with my son as he loves to swim, yet once we had been allocated a room in the Refuge du Montagnard building we discovered we couldnt access the pools clearly advertised on the website. When i questioned this with reception we were told that its not possible. Ignore the pictures on the advert as they arent accurate for what you actually get. The hotel had a srong smell of sewage and drains, which wasnt pleasant. The location is very good, but sadly we wouldnt return."

"👍👍"

"Very good option at that price level."

"It’s a lovely hotel, our bedroom was basic and decoration a bit dated. The staff were very nice, but best of all the location was lovely- views and a short walk in daylight through the forest. The food was very expensive in relation to the hotel - and difficult for us as we were a mix of vegetarians and other needs. It was a great experience and value for money. Great hot chocolate- in the best cups and saucers. "

"Fantastic place, really friendly staff, excellent room with nice shower and comfortable bed. Fantastic breakfast. Highly recommend this place. Quick to the train station, only a few minutes away and not far from the funicular (which, if you're skiing runs before the ski lifts so from the hotel you can still get first lifts onto your mountain). Bourg is a lovely place."

"Perfect....."

"Great location, family friendly."

"Rooms are beautifully decorated, the interior of the hotel is also nicely designed, but the staff wasn’t particularly friendly. Sure they did the job but it felt a bit, if not hostile, indifferent. Some parts of restaurant aren’t cleaned properly, you could see dust on consoles, bread crumbs on sofas. And then also their spa didn’t work. They have known this at the time of my booking but only informed me some days before my arrival when the booking was non refundable. "

"Great service and nice view!"