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"Staff was very warm and polite ! Lady serving the breakfast at the cafe was very courteous .. "

"The hotel stay was wonderful, with warm and friendly staff creating a welcoming atmosphere. Its location is excellent, situated right beside Zermatt Central station, making it convenient for travel and close to shopping streets. The Luxury Suite Ground Floor was spacious, clean, and well-equipped with a washer, dryer, and kitchen, allowing for comfortable and independent living during the stay."

"Very charming and cozy hotel. Beautiful views of Zermatt and the mountains. Within walking distance to the Main Street. Hotel service overall was amazing and they will pick you up from train station in their shuttle. Their breakfast is very good and we also had a fantastic dinner in the hotel restaurant which has many delicious options."

"Great breakfast, great room and central location. "

"beautiful hotel great friendly helpful staff wonderful sweet and great breakfast"

"Great place to stay. Wonderful location. Very friendly staff. Hotel an room well kept and clean."

"Everything was amazing "

"Hotel was very clean and lady that checked us in was super nice and very accommodating. The lady that checked us out, not so much..she wasn’t very friendly and didn’t seem to want to be bothered.. the lady in the spa that did my massage and facial was wonderful and very personable. We loved the location of the hotel and the breakfast was really good with lots of choices… overall it was a good stay! "

"Beautiful view of the Matterhorn! "