"The view is amazing. The rooms are clean. But, the catering was terrible. Clear lack of management: arriving around 14h00 we asked if the kitchen was still open. The receptionist said yes, but it was soon to close. The food was clearly microwaved and not tasty. Better to refuse to serve in that case. Expensive and disappointing!
Same happened with the breakfast. While on Saturday, breakfast is served until 10am, same as weekly time… the buffet was empty when we arrived at 09h15. Scrambled eggs...
"Gregorio is excellent host, always available, great communication and gave us great advice about the places to eat. The Gusta pizza was an excellent choice. One day we had to leave early in the morning, way before the breakfast hours, to take ferry to egadi islands. The staff was really nice, packed a take away breakfast, so we can take it with us on the trip."
"Very lovely city and a wonderful place to stay. We traveled with a baby and had several requests, and the owner truly went out of his way to help and accommodate us. I couldn’t recommend this place more — you should definitely book it.
Città splendida e alloggio davvero piacevole. Abbiamo viaggiato con un neonato e avevamo diverse richieste: il proprietario ha fatto di tutto per aiutarci ed essere disponibile. Non potrei raccomandarlo di più — prenotate senza esitazioni."
"Le Arcate is a very welcoming entity just off the beaten tracks. It provides space, attention when needed, a very nice outside yard including a large swimming pool. The service is excellent, the food delicious. The location ensures a quiet, peaceful experience."
"Struttura molto bella con vista mozzafiato, bella la piscina e buon ristorante. Per la poca differenza ho chiesto upgrade da executive a suite, essere al piano superiore con terrazzino e vista vale sicuramente la differenza. Unica critica costruttiva in una suite ci si aspetta solo un pochino di attenzione in più per i dettagli,"
"Absolut traumhaft, so viele Sterne kann man gar nicht vergeben. Sehr sauber, das Pool, die Anlage ein Traum. Das Frühstück unfassbar schön. Die Angestellten sehr nett und aufmerksam. Ilaria immer hilfsbereit. Ich würde am liebsten morgen wieder kommen. Vielen Dank nochmal für den traumhaft schönen Aufenthalt. "