2/10 سيّئ للغاية
JOHN R.
١٧ مارس ٢٠٢٤
عناصر لم تنل الإعجاب: النظافة
Worst VRBO experience to date- robbed for the first NIGHT!! Avoid this host. Should refund 1st night
TERRIBLE; I was in Puerto Rosario to finalise a purchase of a flat - let me explain.
Upon arrival in Fuerteventura I couldn't contact the hosts for several hours & many calls, so I asked staff in an estate agent for help. After some time they did eventually get a response from the host (ROMANA MARIA) who explained where to find the flat &gave me a unique code to enter the flat. They even sent a picture of the front door of the flat 2A!
The directions weren't very helpful & so I didn't get to the flat/complex until late. I went to room 2A & found the code I had been given did not work; so I tried for HOURS to contact the host on their phone - all to no avail NO ANSWER. In desperation I tried the code on 2 of the other rooms & found the code worked on a different room downstairs labelled 2 (not 2A).
The room the code given admitted me to, looked like a building site: no shower surround, no sink to wash in, the shower surround thrown on the bed, the settee in bits, & the flat was dirty. I still couldn't contact the hosts so I slept on the bed wrapped in my own towels. I had a shower in the filthy bathroom before leaving for an appointment at my solicitors. As I left the room a cleaner appeared & seemed to think I should not have been in the room at all!!
Upon return Daniel was there & I told him the code provided didn't work & that I was VERY UNHAPPY! Daniel did apologise & said the code given by ROMANA MARIA was wrong. He showed be the code for 2A so my second night was OK
JOHN R.
أقام ليلتين (2) في شهر فبراير عام 2024