"This is the first hotel at which I have stayed that offers an early arrivals lounge. As someone who arrived at the hotel at 8 AM with check-in not available until 3 PM, it was fabulous to have a place to stay that provided coffee, water and cookies. I also greatly appreciated to get the call at 11 AM that I could get into my room. Whenever I go to the Sydney opera, this will be the hotel where I will stay!"
"Ty process was simple and easy , Tesh at reception was so friendly, kind and helpful, upon arriving he actually upgraded us to a executive suite free of charge,, have us a credit voucher to use and also left us a welcome gift ! How nice is that"