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"Staff was very nice and helpful "

"Great location. Great hotel."

"Perfect for what we needed"

"Cool"

"Ok"

"We normally stay here as our “go to” and usually it is a great experience. This time though, the room was dirty, there was poop smeared on the bathroom door, hair and dirt in the shower, kitchen sink was dirty, and even cups and plates dirty at breakfast. "

"Checkin took 20 minutes to even begin as extended stay left me on hold in a lobby and then hung up after leaving me on hold for 12 minutes. Then had to call back and start the whole process again. Once I got someone onsite it was great but 20 minutes of sitting on a lobby at 11pm trying to check in really ruined my stay"

"Great breakfast buffet included in room rate. Beautiful hotel and great location!"

"The Inn and the innkeepers were lovely. The decor is quirky and elegant at the same time. Every convince is thought of. The fireplace in every room is a fabulous touch. We can’t wait to visit again soon"

"Room clean and staff super friendly and very accomadating"

"Definitely one of the nicest hotels in Hartford! "

"Great location, secluded but close to everything! Unexpectedly met all of our needs and we will return! "

"Very kind Staff"

"Didn’t have breakfast"

"We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around."

"Clean and good location. They put me in a handicap accessible room that was weird and I’m not handicapped."

"I was a solo traveler visiting my grandmother in a nearby nursing home and this Holiday Inn was everything I needed and wanted! It's central to everything - my destination, local food spots, and small town sightseeing. I'll be back for similar visits! "

"So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace."

"Our stay was great from beginning to end. Staff was very attentive. Room was clean. Only thing I can say breakfast can be a little better. "

"The room was not that clean. The breakfast area was very limited & the drinks in the fountain area were not working so only water & minimal juice mix was coming out . Very crowded. "