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"The staff was very friendly and accommodating. The rooms were well equipped and came with slippers. Many nice touches to make our stay special. Great mini-bar with snacks and beverage selection. I rarely leave reviews, but felt this one deserved the praise. P. S. Make sure you try the salted caramel fudge at the front desk!"

"This a perfect hotel if you want to be in the new town and are a close walk to everything. The hotel does require you to be able to use technology to check in but each room has everything you will need. The lounge was filled with a coffee bar and fresh pastries and place to rest. The room just felt cozy but professional."

"Amazing place with tons of space. Location was short walk to the Royal Mile & Edinburgh’s castle."

"The Balmoral is a beautiful hotel! Its location is perfect since it’s close to all major attractions. The staff are accommodating and helpful. I’ve stayed in two different rooms and both were lovely and had great views. The restaurant is very good and the high tea in the Palm Court is superb!"

"رائعة"

"The location was fantastic, in New Town, but very close to the Royal Mile. Many wonderful restaurants nearby. The view to the Firth of Fourth was stunning. Highly recommended!"

"Excellent in every way!"

"The property is perfectly located. Quiet location and a short distance to most attractions. Staff was responsive to questions upon arrival. We enjoyed our stay here and wouldn’t hesitate to come back!"

"Fantastic stay at 28 North Bridge. It was right in the heart of the city, close to everything, but still offered good privacy. Highly recommend!"

"Clean, great location to food and shopping. The staff were very nice and we enjoyed the free WiFi. Restaurant on premises made an excellent breakfast (not complimentary) but service was slow. The air conditioning in our room did not function on two hot days. The street below was a little noisy when trying to sleep with all windows open. Will not book again."

"Great location! One block from bus/tram station and three blocks from train station and Airlink airport bus. Very good complementary breakfast. Very nice and roomy bathroom. Bar and restaurant next to Checkin Desk. Close to shopping and restaurants. 10 minute walk to royal mile and castle."

"Very quiet. A few of the employees didn't want to be there and it showed."

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"Amazing hotel, friendly and helpful staff great location"

"我刚进酒店被分配到地下室，让我感觉窒息，经过协商，给我乱了新的房间，我比较满意"

"Great spot! Would stay again."

"The hotel is very well positioned on the beautiful Charlotte Square. It truth the hotel, compared with when I stayed there a few years ago, was a bit run down and even grubby. Needs a spot of paint and quite a lot more - rather disappointing."