Search Chalets in Poundsgate

"Clean room, convenient location, staffs are vey nice, room is a bit noisy at night, not sound proof. Overall is good.😀 "

"Perfect location "

"Good location for shops and Quayside, staff were very pleasant and helpful. A bit dated in restaurant side but still has its charm."

"Good , mid priced. Clean but busy hotel. "

"24hr staff helpful. good breakfast."

"Worst stay I have ever had. The first morning at breakfast the plates were so dirty it put us off eating. We literally went through the whole pile and could not find any clean ones. Didn't bother going to breakfast the 2nd morning. There was an odd smell on the first day when we walked into room but it was stifling hot so put the air conditioning on and left it at that. However the next evening when we returned to the room we walked in and there was a clear smell of drugs in the room which we could not get rid of by opening the window. The room below were also extremely noisy and it was quite late by this point. I went to reception and explained about the smell and the noise and she responded as though this was no surprise at all. She just said that if people are smoking even normal cigarettes on the balconies below then it does tend to come into the rooms above. She asked if we wanted to change rooms but it was late at this point and I expected them to actually deal with the situation. However they did nothing at all, not even go to speak to the room below to request they lower the noise levels. They literally take your money when you check in and don't care after that"

"Hotel and room were clean and staff were friendly and helpful. Complimentary food and drink in the room was also a nice touch. Nothing I can think of could have been improved. Would highly recommend. "

"I had a nice clean spacious room on the 5th floor which overlooked Hoe Park. The king size bed was very comfortable. The bathroom was clean and there was a nice size TV. I kept hearing frequent thump sounds that I found VERY annoying but couldn’t work out where it was coming from. On one night there was a family in the adjoining room making a lot of noise. The doors are very clunky which again I found annoying, and the flimsy ‘Do not disturb’ door hangers kept falling off the door handle which was annoying and resulted in my room being missed for room service as I must have put it back on the wrong way. "

"The room was beautiful and comfortable. Bed very comfy, best nights sleep in a long time. Breakfast choice exceptional, very well cooked and presented. Staff fantastic. Well done 👏 "