"AC wasn't working all the days. The property knew that AC wasn't working in a lot of rooms and yet they didn't tell us about it. Even after complaining every day they kept saying they would fix, only later I got to know that they had issue with AC for entire season."

"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...