"We were given Room# 509 which had everything but the fridge which I we needed to store our milk for our son. We were moved to #510 which we stayed but the air did not blow as cool despite temp set low. Also, the tv presented smart tv options but no smart tv remote."

"We didn’t even stay in the room because it was super humid and the manager didn’t give me a refund we left the card key with staff the same day we checked in this is how they veterans the front desk didn’t help whatsoever with the situation"