Search Cottages in Port Byron

"Staff was efficient, friendly, and most helpful. They went above and beyond in securing a refund from expedia when we had a family emergency, as we had to leave a day early. The breakfast was excellent as well."

"When we checked in the front desk was nice. Our room was NOT there were stains on everything, the bathroom was disgustingly discolored and gross. The whole room reeked like cigarettes despite it supposedly being non smoking. They did change our room and it was much better but the ick factor had already hit us pretty hard. I don’t think it would have felt so gross if we had never seen that first room. The front desk at check out was not personable but it was “fine”. We went in 2019 and it was much better back then. Probably won’t stay there again. Disappointed because having been in the past I expected better."

"Parking was ok. The longest time ever to check in!"

"Tata welcomed us and checked us in at 1 a.m., late, late arrival due to plane delay. Before that, David was incredibly helpful because of the delay. I felt welcomed from the first step into the hotel. There was a chandelier in my room!"

"Clean, comfortable room with great lotion and hair care products. The gas stove in the room and community great room were nice extras."

"Great staffing with plenty of parking even as I had a UHaul I needed to keep there for over a week."

"The shower took forever to drain. When we complained about it, we were told the entire hotel drains slowly. Just a run down hotel. Will not stay there again."

"Everyone was so friendly and helpful especially Renee in the coffee shop."

"We had a wonderful time. Everything was clean and comfortable. Whatever problem we thought we had was solved with a video. Found some good restaurants to eat at in the area. Would have liked more coat/ towel hooks and a sink in the bathroom. This is not a deal breaker. Just would have made things easier. Next time we will have the hot tub heated prior to our arrival."