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Top Pontiac Hotel Reviews

Hotel V

10/10 Excellent

"Le fait que nous pouvions enmener nos vélos dans nos chambres était un gros plus. Il aurait été souhaitable que l'on puisse déjeuner sur place, surtout que le restaurant que nous a conseillé la réceptionniste était vieillot et malpropre."

Wyndham Gatineau-Ottawa & Conference Centre

2/10 Terrible

"Horrible property. The AC was not working and we were not informed about it while booking. The property was covered with dust. It smelled bad and was burning like an oven. The property made me very very uncomfortable, so much so that I was genuinely worried about safety of my wife and kid. The only good thing was the staff at front desk who was terribly sorry that we had such a bad experience. I checked in and immediately checked out and decided to not stay in the property out of the concern for safety of my family. I will not only avoid this property but recommend Hotel.com to remove it from its listing."

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

2/10 Terrible

"1 out of 5 stars — Disappointing Stay at a Premium Price We stayed at the Andaz Ottawa five nights and unfortunately cannot recommend it. After arriving late due to flight delays, we found our room on a low floor — noisy, freezing (the heat didn’t work), and barely stocked with towels. The front desk promised fixes “tomorrow,” which set the tone for the entire stay. The real low point came on night two: despite being moved to a higher floor after hours of back-and-forth with management, we returned the following evening to find our room completely uncleaned — unmade beds, soiled bathrooms, and dirty dishes exactly where we’d left them. When we called, staff casually explained they were “short-staffed” and couldn’t get to our room. We paid full price to sleep in a dirty room. That is simply not acceptable at any hotel, let alone at a Hyatt/Andaz hotel charging premium rates. To his credit, the manager did offer to waive parking fees, but that gesture fell far short of acknowledging two nights of substandard conditions. The last two nights were fine — room was cleaned, no issues. But the damage was done. A Hyatt hotel at this price point must have systems in place to ensure guests are never left in an uncleaned room without at least a proactive heads-up and a meaningful remedy. We won’t be returning."

Hampton Inn by Hilton Ottawa

10/10 Excellent

"Excellent location just a short walking distance from Via Rail Station and OTrain direct line downtown. Staff should do more to encourage use of the OTrain. Very easy ticketing system and short ride to primary tourist destinations at Parliament and Rideau Stations. Friendly, helpful,staff.Loblaws grocery store about a kilometre away. Excellent breakfast buffet, could use a second waffle maker. Nice that we were permitted to store our bags for a few hours on our departure date for some last minute sightseeing. Don’t miss the Rideau Canal!"

Metcalfe Hotel Ottawa by Gray Collection

10/10 Excellent

"From check in to check out my experience was nothing shy from exceptional. The check in was seamless, the room was clean, the bed was comfortable, the LeLabo bath products were a nice surprise. Cocoette - the restaurant is great. I’m looking forward to returning for future visit."

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Top Pontiac Hotel Reviews

Hotel V

Wyndham Gatineau-Ottawa & Conference Centre

Les Suites Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

The Business Inn

Hampton Inn by Hilton Ottawa

Wingate by Wyndham Kanata West Ottawa

Metcalfe Hotel Ottawa by Gray Collection

Cartier Place Suite Hotel

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Hotel V

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