Search Castles in Poinciana

"The room was very spacious, clean, and nice. The pools were nice. The picleball court and basketball court were nice as well. I just wish they offered the equipment at the desk to check out to play with (you have to bring your oen)The parking however is Terrible. I do siggest once you park using the shuttle ir walking. "

"Elevator was out the entire trip"

"The two pools were so nice, especially the lazy river. The best thing about the breakfast was that it was free. If you weren’t there by 7am the lines were so long, no where to sit and the food wasn’t that great, but it was free. I’ve never been to a hotel that didn’t clean the rooms daily. They came to clean your room every 3 days and if you wanted them to come before that you had to pay an extra fee. They only had one person working the front desk at 4pm (check in time) on a Saturday, they definitely needed another person. I will say the location was perfect, 10-15 mins away from Disney world was so convenient. "

"The only reason we stayed here was due to the water park. We found out when we got there that it was an additional $18 a day fee. They were very ride about this. When we checked the add for expedia we found it in the fine print there is a surcharge. This is extremely misleading. Also checking in was a disaster, it took forever to get checked in since the staff was not very efficient. The cleanliness was very poor. With all the other places to stay go somewhere else. Expedia has never steered me wrong before, this time it was a regrettable stay!"

"Great location "

"We didn't have great check in experience at the hotel. We booked hotel with 2 double beds and hotel was giving us a king size bed with sofa bed during checkin. We had to literally push them to get our desired room. Hotel should honor the reservation."

"Great stay. We would def return. "

"Rooms were dirty apon arrival, multiple times during our stay they were out of towels and wash clothes so we went and purchased our own. Pool and hot tub area was dirty and unkept. But drinks at the pool bar were great. Lol staff was nice though. "

"Front desk was awesome. Housekeeping attentive and professional.Stayed here before and planning to stay again. Thank You!!"