Find hotels in Pleasanton - Livermore, CA from SAR 299

"Great staff"

"When we rolled up to the hotel in the evening, my 20-year-old daughter was afraid to get out of the car. There was a burned out car In front of the hotel, and trash strewn, all about. They charged me a $100 deposit for the room. They did not return it to me when I checked out. I still have not received the money back in my account. I would say that this hotel is one step above.The type that rents rooms by the hour. I was supposed to be totally in a non-smoking room. It definitely was not a non-smoking room. The front desk staff was nice, but when I walk down the hall to use the vending machine to buy a small bottle of water that was almost $3. And the machine ate my money. I went downstairs to talk to the person at the front desk. They did not offer to give me my money back. They did not do anything but point across the lobby to another vending machine, which cost almost four dollars for a small bottle of water. So I ended up spending almost seven dollars for a small bottle of water. There was black mold in the ceiling of the shower in room 504. My sinuses are still congested and lungs are still coughing from being in a smoker's room. I hope I do not get aspergellosis of the lung. At one point during the weekend, we went in the elevator to go up to our room and there was literally a partially eaten whole tomato in the corner of the elevator. I must say that we traveled in the same elevator shortly thereafter, and the staff must have removed the partially eaten tomato really?"

"Not recommending. Very bad "

"Everything was perfect"

"The staff is very helpful. The hotel is clean and close to shopping, and dining."

"My bed was worn out in room 221. It needs to be replaced. It's soft at first then turns to a void. Not super terrible. My coffee pot was broken but they replaced it and the maintenance guy was super cool. Hotel has a hvac issue in the main areas. The 2nd floor had a odor, musty like the air wasnt circulating. These were not that bad though. The building needs some work but it was really a good stay."

"Very basic room I I did not like the room structure. The bathroom was very clean. The flush was not working."

"Air conditioner didn’t work "

"Great room and amenities "