Find hotels in Pleasanton - Livermore, CA from SAR 299

"This place was not fully staffed, I was told I could check in early, But when I arrived the rooms wasn't clean and ready for me to check in, I was told to come back around 4:30 but my original check-in time was at 4:00, so when I finally checked in at 5:00 at least they told me I didn't have to pay for parking which was $18 that was nice of them, but I think they could have compt me more things like breakfast vouchers or a coupon with money off on my next stay if I decided to do that which I will not stay here again."

"Understaffed at dining and lounge area"

"The staff was very helpful, nice, and accommodating. The room was clean, I had everything I needed, and it was a great location. It was a little noisy one of the nights, but overall a great stay. I will stay here again. "

"Bare minimum. Marriott has no standard. Very old. Rooms stink. No complementary breakfast. "

"First time staying at a Spark hotel. Clean room. Strange, in the sink area was a lotion dispenser but no soap. Had to get that from the dispenser in the shower. Maybe they just forgot to leave a bar of soap. Reception staff was nice enough but they didn't seem to enjoy their job. The airport shuttle turned out to be an Uber the hotel ordered, which was fine."

"The staff was excelent with us and good food."

"When we rolled up to the hotel in the evening, my 20-year-old daughter was afraid to get out of the car. There was a burned out car In front of the hotel, and trash strewn, all about. They charged me a $100 deposit for the room. They did not return it to me when I checked out. I still have not received the money back in my account. I would say that this hotel is one step above.The type that rents rooms by the hour. I was supposed to be totally in a non-smoking room. It definitely was not a non-smoking room. The front desk staff was nice, but when I walk down the hall to use the vending machine to buy a small bottle of water that was almost $3. And the machine ate my money. I went downstairs to talk to the person at the front desk. They did not offer to give me my money back. They did not do anything but point across the lobby to another vending machine, which cost almost four dollars for a small bottle of water. So I ended up spending almost seven dollars for a small bottle of water. There was black mold in the ceiling of the shower in room 504. My sinuses are still congested and lungs are still coughing from being in a smoker's room. I hope I do not get aspergellosis of the lung. At one point during the weekend, we went in the elevator to go up to our room and there was literally a partially eaten whole tomato in the corner of the elevator. I must say that we traveled in the same elevator shortly thereafter, and the staff must have removed the partially eaten tomato really?"

"Everything was perfect"

"The staff is very helpful. The hotel is clean and close to shopping, and dining."