Platja d'Aro Vacations

"Very luxury compare to other properties in the area. It’s good for couples who want privacy. Not the best for solo travelers."

"Hotel is beautiful and bartender was a nice, older gentleman. Beach view impeccable! The front desk staff however with the exception of Paula were just dry. Not friendly or inviting. At one point there were 3 of us waiting to check in and a women sitting behind the desk continued her paper work. Customer service should always come 1st."

"A beautiful property in an excellent location with a truly outstanding staff. Unfortunately, there was no manager or director on site during my stay, and the staff were doing their best to manage the property on their own. While they were professional, courteous, and hardworking, the absence of leadership was noticeable. It is a real pity, because with proper management, this property has the potential to be an absolute jewel."

"Great location, great view, great room and a nice "garden" touch, everything exceeded my expectation! Until I looked for the amenities: no shapoo/body wash, a couple of gold hari on sheet (I'm Asian), no kettle. They were kind enough to provide kettle though. I saw espresso machine but no coffee, they provided some upon my request. But I was quite suprised they charged me all those when I checked out - a finglenail size coffee cream cost 1 Euro! Oh, parking is 10 Euro a day. Keep on the good...

"Beautiful, small, and well maintained. Casa Vincke is located very close to the beach and delightful bars and restaurants. Check in was very easy (for those used to boutique hotels without a formal front desk), and check out was perfectly easy as well. Will definitely be returning."

"The staff was rude and unhelpful. We waited in the donning room for 20 minutes for assistance, but we had to leave because we were ignored. Our room smells bad, and they said nothing could be done—very poor customer service. "

"Communication with the staff prior to arrival was seamless and e-mail/text/phone response times were spot on. Check-in/check-out went very smooth and the reception staff were very professional and friendly. We arrived by car, so keep in mind on-site parking is limited and costs 12 Euro per day/night. The room was terrific; very clean, well-stocked with amenities, functional, comfortable, and spacious. Even had a balcony with an excellent view of the water and outlying rocks. There are a few...