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"Our experience at Sansal Boutique Hotel was absolutely incredible from start to finish. The team supported us even before we arrived and continued to go above and beyond throughout our entire stay. The staff were truly out of this world; a special thank you to Alexia and Renata! Their energy, attentiveness, and genuine care were 5-star in every way. The reception team were always so helpful, assisting us with restaurant recommendations and arranging our laundry seamlessly. On the morning of our departure, they kindly prepared breakfast for us, which was such a thoughtful touch. A huge thank you to Renata for surprising us with an upgraded room with a beautiful ocean view — waking up to that view each day was simply amazing and made our stay even more special. I also have to mention the fantastic breakfast team. They freshly prepare your eggs exactly to your preference, and the quality and variety of options available each morning were excellent. Everything about the hotel was amazing, and I can’t forget the wonderful housekeeping team who kept everything spotless. I could go on all day! We will definitely be returning. I consider myself a local now haha. Thank you again for such an unforgettable stay!"

"Room was spotless with a welcome treat waiting... Bed was so comfy and the staff were so nice and courteous... "

"spacious rooms, luxury hotel."

"Amazing service"

"Great location, clean room, friendly staff, great breakfast. Special mention to Manuel the restaurant supervisor who was very courteous and helpful. Will stay here again."

"Our go-to hotel for stays in Chania; well maintained hotel with comfortable clean rooms, friendly staff and an excellent breakfast service with eggs etc cooked to order as well as an excellent cold buffet selection. "

"We couldn’t have dreamed of a better location and view from our balcony! This is close to many restaurants and shops. Yannis at the reception desk was very welcoming and helpful. This is old but wonderful. If you are expecting something perfect and new do not stay here. If you’d like something authentic, close to everything in the Old Port and with a breathtaking view of the lighthouse and harbor, this is your place. Make sure you specify room with a balcony. Highly recommend Nostos Hotel!❤️"

"Wonderful property with incredibly helpful staff. We arrived before check in time but they greeted us warmly. Our original room had stairs which might be difficult for us to navigate at night so they changed our room. The new room wasn't immediately available but they quickly finished the cleaning for us. We had lots of questions and they had lots of answers about things to do and places to go. We were told that if we needed reservations for a restaurant, they could help and we'd be treated well. So true. The reservations they made yielded incredible service and generous extras. Breakfast was wonderful and served in the beautiful courtyard. The biggest challenge was noisy neighbors but the windows were soundproof so we slept well. "

"Beautiful room and welcome package of wine and slippers, calming relaxing location with spectacular view from restaurant. Self parking available as well as courtesy transfer into old town Chania. Spotlessly clean and comfortable. Would definitely return to this hotel."