Aparthotel

Caldera Beach

Property class: 4

Choose dates to view prices

Close to Platanias Beach, Caldera Beach provides a free breakfast buffet, a poolside bar, and a terrace. Indulge in a deep-tissue massage, a facial, and a body wrap at Evridikι Spa, the onsite spa. Enjoy the gym, as well as activities like beach volleyball and basketball. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, Inland View

A hotel room with a bed, bedside tables, a desk with a chair, a large mirror, and a wardrobe.

Studio, Inland View

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment, Inland View

A hotel room with a bed, a wardrobe, a hanging robe, and a view of the outdoor area.

One Bedroom Apartment, Inland View

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apartment, Pool View

A hotel room with a bed, bedside table, and a large window.

One Bedroom Apartment, Pool View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment, Inland View

A modern living room with a dining area, a sofa set, a TV, and a lamp.

Two Bedroom Apartment, Inland View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for One Bedroom Apartment, Swim Up

A modern hotel with a swimming pool, two-story buildings, and a red-tiled roof.

One Bedroom Apartment, Swim Up

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Ptinotrofíon, Caldera Beach is near a water park and near the beach. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Platanias Beach and Agia Marina Beach. Traveling with kids? Consider Golfland and Limnoupolis Water Park. Visit our Platanias travel guide
View more Aparthotels in Platanias
Map
PEO Kissamou, Gerani, Crete, 730 14

What's nearby

  • A coastal walkway with a tall lighthouse, a stone wall, and a body of water.
    Old Venetian Harbor
    16 min drive - 17.1 km
  • An aerial view of a coastal area with a prominent mountain, clear blue waters, and a small island with dense vegetation.
    Port of Souda
    18 min drive - 24.7 km
  • Platanias Beach
    15 min walk - 1.3 km
  • Golfland
    4 min drive - 4.2 km
  • Nea Chora Beach
    14 min drive - 16.0 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ)
    39 min drive

Restaurants

  • Cool Cafe
    2 min drive
  • Grapevine
    2 min drive
  • the ruin Kalaro
    2 min drive
  • Η Δροσιά
    2 min drive
  • Basil'Honey Restaurant
    3 min drive

About this property

Caldera Beach

  • Upscale family-friendly aparthotel near Platanias Beach
  • You can look forward to a free breakfast buffet, a poolside bar, and a terrace at Caldera Beach. Indulge in a deep-tissue massage, a facial, and a body wrap at Evridikι Spa, the onsite spa. Enjoy the gym, as well as activities like beach volleyball and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a coffee shop/cafe.
  • You'll also find perks like:
    • 4 outdoor pools and an indoor pool, along with a waterslide, sun loungers, and a splash pad
    • Free self parking
    • A water park (surcharge), luggage storage, and concierge services
    • A gift shop, a 24-hour front desk, and meeting rooms
  • Room features
  • All 226 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • More amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Rainfall showers, eco-friendly toiletries, and hair dryers
    • 32-inch LCD TVs with satellite channels
    • Wardrobes/closets, kitchenettes, and mini fridges

All inclusive details

  • All-inclusive room rates at Caldera Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Beach

  • Sandy beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 4 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Sports massages
  • Swedish massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Children's pool
  • Free crib
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 32-inch LCD TV with satellite channels
  • Library

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Business center
  • Conference center

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Gym
  • Mini golf
  • Outdoor padel court
  • Splash pad
  • Water park

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 21 buildings
  • 226 units
  • 3 floors
  • Banquet hall
  • Bulk dispensers for toiletries
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Garden
  • Locally sourced food prioritized
  • Some LED lighting used
  • Some solar energy used
  • Vegan dining options
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and April 30.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses some solar energy
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number EL074881558000

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Caldera Beach have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 10:00 AM–6:00 PM.

Is Caldera Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Caldera Beach?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Caldera Beach?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Caldera Beach?

Some rate plans available at this property are all-inclusive.

Where is Caldera Beach located?

This family-friendly Platanias aparthotel is located near the beach, within 1 mi (2 km) of Platanias Beach and Golfland. Agia Marina Beach is 2 mi (3.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Caldera Beach Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 38 out of 76 reviews
Rating 8 - Good. 26 out of 76 reviews
Rating 6 - Okay. 6 out of 76 reviews
Rating 4 - Poor. 5 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The property was excellent, great pools for the kids. However, the big pool near the beach is overly crowded and we were thankful that we had a smaller pool in front if our room. My kids loved it and the breakfast was excellent. We had an amazing time.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Check-in, listing accuracy
Good food, wonderful ocean and beach. All good!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is really nice. The food and drinks were good. Beach is right there and there are lits of pools to choose from. We have loved our holiday
Stayed 10 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Nice stay

Nice stay. I've been in many all inclusive hotels ad I reckon that there is room for improvement on the food. The food wasn't bad at all, but in other all inclusive hotels I have found it much better, even in the area of Crete.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Theyvasked if they could change our two singles for a 2 bedroon and upgraded us to all inclusive was well worth it great food and dining options
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Nice facilities, beachside service and cleaning to be improved
Stayed 6 nights in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property was ok. Rooms were outdated and beach was just ok. We had an outstanding dinner at the Tavern. Jurgen was our server and was simply amazing.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I had torn my achilles tendon just before my stay here so accessibility was an issue to some degree. No rooms had ramps or had ground floor accessibility. Other than that, the staff were great, breakfast was fantastic. Lunch was meh, dinner was really nice at the stone restaurant. My family had rented a car so we were a short 20 min drive into old town Chania which was gorgeous.
Stayed 8 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Generaly, it is a good place to stay. The only problem we found some ants inside the room and we saw one ant in the bed. We reported it to the management, they just sent someone to do further cleaning. I know the hot weather is a good environment for ants but it should not be inside the rooms. They need to treat ants properly to keep them outside the rooms.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Everything is good
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Buffet is clean, delicious, well sorted out and reasonably expansive. I wished omelette line is easier and faster. But there are variety of egg preparation so I went to get other egg dish for breakfast. There are themed supper every night whether it is Italian, Asian or Arabian. All good.
Stayed 9 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and luxurious hotel Liked it The beac CB is not to my taste and not blue as others in Crete
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

We booked a room at Caldera Beach but due to unforeseen circuntances they advised us 2 days before our check-in date that they would be unable to accomodate us and offered a room at Caldera Village with an all-inclusive upgrade. Although we appreciate the offer and accepted it (mostly because we couldnt find another option), the timing they contacted us was not ideal and Caldera Village was not exactly what we were looking for, location-wise. I believe the unforeseen circunstance was a booking error by the hotel or Expedia. It might have been an honest mistake but in this day and age this kind of mistakes are not acceptable, in my opinion.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and specially the stuff. Isavella is a great asset to your team and you guys are very lucky to have her. I already have referred a few of my friends to come here. Thank you,
Stayed 18 nights in Jun 2023
Verified review

6/10 Okay

Liked: Amenities
Last day we had to use the common showers at reception to get ready and they were in a very very poor condition! It was a complete disappointment and ruined the whole stay
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication

Could improve customer service

Whenever you needed help from receptionist the English was suddenly not very good. Once they needed payment or anything in their favor English was perfect.
Stayed 7 nights in Jul 2025
Verified review

4/10 Poor

Liked: Check-in
Disliked: Cleanliness, communication, listing accuracy
Wir hatten zuerst ein Standard Zimmer, bekamen aber auf Nachdruck ein Upgrade natürlich gegen eine ordentliche Zuzahlung. Das Standardzimmer war sehr dunkel, im Schlafzimmer sowie im Bad gingen jeweils ein Licht nicht, der Türstock im Bad war locker und die Duschkabine sehr alt und somit auch ziemlich verrantzt. Das „Upgrade“ war lediglich größer und etwas heller. Im Bad gingen beide Lichter am Spiegel nicht und mit der Dusche das gleiche Problem. Bei dem Zimmer war auch ein extra Sonnenbett auf der Terrasse, was wir aber nicht nutzen konnten, da überall Ameisen waren und das Sonnensegel hat erst abends Schatten gespendet. Die gesamte Anlage war außen hui innen Pfui. Sehr viele kleine Dinge waren schwer reparaturbedürftig und es hat an vielen Orten ziemlich gestunken. Beim Frühstück waren zT Katzen hinter der Theke. Wir waren schon in zwei anderen 4* Hotels auf Kreta, keines war so schlecht wie das. Nie wieder. Es ist def keine 4* wert. Familienfreundlich ja, aber viel zu wenig Liegen für so viele Menschen. Personal war alles in allem ok.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Huone oli siisti, siivoajat kävivät päivittäin. Muutenkin yleisiä tiloja, allasalueita yms. siivottiin jatkuvasti. Henkilökunta oli ystävällistä (esim. henkilökunta kantoi laukut huoneeseen). Aamupala, lounas ja päivällinen olivat monipuolisia ja jokaiselle löytyi jotain. Skandinaaviseen makuun ruokailuajat olivat aika myöhäiset mutta siihen tottui viikon aikana. Ja muihinkin aikoihin sai jotain pienempää purtavaa, jos oli nälkä esim. ennen lounasaikaa/illallista. Hotelli oli täynnä lapsiperheitä pohjoismaista. Nuoria tai aikuisia ilman lapsia vähän. Iltaohjelma aika olematon mutta muuten puuhaa alueella riitti paljon (esim. jooga, padel, minigolf, rantalentis, lasten uimakoulu, pelihuone yms.) Myös pieni melko vaatimaton kuntosali. Hieno ranta aurinkotuoleineen. Allasalueita paljon ja vieressä myös vesipuisto. Pari pientä kauppaa vieressä. Hotellin vastaanoton vieressä päivystää joka päivä autovuokraamo speed wheels, josta auton vuokraaminen helppoa ilman omavastuuta. Chanian vanhaan kaupunkiin taksi maksoi 20-30 eur, lentokentälle n. 50 eur. Uber tms. eivät toimi Chaniassa. Hotellin edestä mahdollisuus lähteä myös tuktuk-junaretkille. Huonetta varatessa kannattaa huomioida, että alue on iso ja esim. aamupalalle ja rantaan vähän matkaa, jos sattuu olemaan alueen toisessa laidassa. Ja jos rappuset tuottaa ongelmia, huolehdi, että huone maan tasolla.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Olimme toista kertaa kyseisessä hotellissa, joten tiesimme mitä odottaa. Hotelli onnistui kuitenkin ylittämään odotukset: 1. palvelu oli parantunut huikeasti etenkin vastaanotossa 2. saimme kahden makuuhuoneen 2-kerroksisen huoneiston, vaikka olimme varanneet yhden makuuhuoneen huoneiston 3. hotelliin oli rakennettu lisää altaita, joten aurinkotuoleja riitti todella hyvin kaikille pitkin päivää
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Ruoka oli parempaa, kuin monessa muussa allinclusive paikassa, joissa olemme olleet. Altaat olivat kivoja ja lapset tykkäsivät vesipuistostakin. Huoneet olivat siistejä ja ne siivottiin jokaisena päivänä. Ainoa miinus, että huoneen terassiakin olisi voinut siistiä. Rannalla emme kauheasti käyneet, koska tuuli sen verran, mutta hotellin rantakin oli oikein kiva. Henkilökunta oli oikein mukavaa ja kaikki toimi erinomaisesti.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Vattenlandet var väldigt uppskattat av barnen och det ingick i al inklusive. Goda drinkar och mat. Enda negativa var att maten inte var speciellt varm.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Det var et godt hotel med god rengøring og god mad. Det ville være dejligt, hvis der var en opvarmet pool, da bølgerne i havet var så store, mens vi var der, at vi ikke kunne være på stranden, og vandet i poolen var meget koldt. Meget venligt personale.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir hatten einen wunderschönen Aufenthalt im Caldera Beach. Der Strand direkt vor dem Hotel war einfach super – nur wenige Schritte entfernt. Wir haben es sehr genossen, morgens und abends dort spazieren zu gehen. Wir kommen sehr gerne wieder und empfehlen das Hotel wärmstens weiter.
Stayed 7 nights in Aug 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
Abbiamo prenotato uno studio con cucina a Caldera Beach, ma al check-in ci hanno assegnato una camera economy nell'albergo adiacente, a Caldera Creta Paradise. Il giorno dopo abbiamo fatto presente alla reception che quella non era la camera che avevamo prenotato e pagato. La reception ci ha risposto che gli hotel fanno parte dello stesso gruppo e che avendo preso l'all-inclusive hanno ritenuto in autonomia di non riservarci lo studio perché dotato di cucina e quindi non necessaria con l'all-inclusive. Abbiamo quindi iniziato ogni giorno a chiedere che ci venisse assegnata la camera prenotata a Caldera Beach, ma non abbiamo mai avuto alcuna risposta e non abbiamo mai cambiato stanza. La camera assegnata, oltre ad avere un arredo datato, era in disuso da diverso tempo. Oltre a formiche e capelli presenti nel letto e in doccia, la pulizia in generale non era sufficiente. I vetri del balcone erano totalmente sporchi, gli asciugamani non sempre puliti e il materasso poco confortevole. Camera a parte, l'hotel era comunque un buon hotel a 4 stelle. Abbiamo apprezzato la vicinanza al mare, dal quale si accedeva direttamente dalla piscina dell'hotel. La qualità e il servizio di ristorazione erano più che buoni. Vengono forniti asciugamani per la piscina, che però possono essere cambiati ogni 3 giorni. Struttura molto vicina a Platanias, ben collegata con mezzi pubblici. Parcheggi intorno all'hotel sempre disponibili e gratuiti.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Très beau séjour à Caldera beach

Bel hôtel proche de Chania (environ 20 min) avec beaucoup d’équipements pour les enfants. Bon petit déjeuner varié. le water Park est neuf mais petit on a vite fait le tour donc le tarif est un peu excessif. La plage n’est pas top je vous recommande visiter les plages de Balos Beach, Elafonissi, seitan… Je recommande
Stayed 4 nights in Aug 2025