"RICK was completely professional, quick and friendly. I’m not sure how he can take all of the rude aggression he has to deal with on the daily. I really commend him for being such a great and patient guy. He handled rude customers with kindness. We had to stand there while another customer overreacted when we arrived. Rick tried to deescalate while remaining calm and respectful. Kudos to Rick!!! Ample parking. I don’t the the area too well but it felt safe parking in a well lit parking spot. The hotel is huge. Do not expect a Ritz Carlton. We knew what we were paying for when we chose to stay here. We never bring valuables but we also did not experience the things that others complained about. The hotel was very clean. The pool was very large and clean. The rooms are gigantic. No elevator.Yes, the place is older.
Don’t expect a renovated upscale building. This is an older building that with clean bedsheets, spacious rooms and a place to rest your head for the night. Snack machine : everything (instant soup and candy) were $3. There is also a drink vending machine (soda and water).We loved the bed it was super firm. Not one you can jump on. Pillows were awesomely plump and comfortable. We had a great sleep. At check in, all adults staying overnight, must supply their ID. It is then scanned into their system. I suppose this is to hold all adults accountable for ruining their hotel and to stop customers from having hotel parties. The walls are thin.GO TO YELP & look up LOLA B"
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