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"Please see concierge Giorgio when visiting. He is very helpful, attentive and knowledgeable. He went out of his way to make my stay easy and enjoyable. Thank you, Giorgio!"

"This hotel made our engagement very special. Our suite was Amazing!!! Hillaria (No Glasses) at the front desk was Very Instrumental in making sure that our stay was enjoyable. All of her recommendations were Spot On. Thank You Hillaria for making our stay so memorable. Kind regards, Tony & Robin "

"Everything was excellent "

"Great staff from check in through to breakfast. Room always well serviced."

"Awesome hotel with friendly staff, a beautiful and spacious room, an incredible location and great common rooms overlooking Lake Lugano. Would highly recommend to others. "

"Rooms and bathroom were vet clean and good size, great views of the lake from private balcony, and close to train . The staff were super friendly, helpful and accommodating. Best hotel from our trip through Italy in way to Switzerland and France,"

"We had a wonderful experience"

"perfect, very clean."

"The stay was perfect. The hotel is established and you feel the history and class when you are walking in. The hotel staff is always available from unpacking your car and delivery your luggage on arrival to picking your luggage and packing your car back during departure. The service is incredible. The restaurant and bar are good with the variety of choices. "