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"Every thing was fine a good break for us"

"Was very disappointed with the lack of shuttle to airport. I booked this hotel for this to find out they had no driver that week . No one informed me if this . I had an exspense I was not expecting. "

"Yes"

"Very cozy, and the dinner and breakfast was excellent. Staff very friendly"

"1st room assigned had a bed I knew would be uncomfortable as could feel metal frame in mattress, lady at front showed us another room and bed was better but very hard for me but I survived. Carpet was very worn, could see through lining. Room was 129 square feet (which was noted on site) so there is no room to put luggage for two people, bathroom was almost as big as room, shower was a trickle of a sprayer that was clogged, it was a joke, or the rain shower above was an option BUT no shower cap so if you choose the rain shower your hair was getting wet. Water in shower was HOT and only HOT. I like hot showers but it was too hot. Parking in back so that was good. Great location to walk to Sterling castle or restaurants. If we were to stay again I would upgrade to bigger room. "

"Everything was fine."

"The check in was smooth plus staff were helpful, the pool / spa was good condition, everything open and well kept but the rooms were not 4 star standard , quite worn carpets , and bunk beds were old , the breakfast was not nice , very dry , had been left out on hot lamps for a while and should of been regularly replaced and regularly checked, scrambled eggs were awful , black pudding ,and sausages were dry and tasteless so not the 4 star quality in a Scottish hotel that we were expecting sadly . The 24 hour reception when called later at night was unmanned and no one answered when we wanted fresh water either so they shouldn’t say there is a 24 hour reception if no one is at reception. "

"Check in was easy. Reception staff was courteous and helpful. The bed was clean and comfortable and the room was spacious. However, the room floors were very dirty. The room smelled like heavy smoke, and a little musty, Especially in the bathroom. There was also an air freshener in the room to cover up the smell but it made it worse. The restaurant looks nice, clean, and presentable, but the food was average and the staff were not very attentive. Overall, not bad for a middle of the road hotel, and has potential to be nice. It just didn’t quite deliver anything over average."

"Parking fine. We didn’t go to the bar. "