Search Chalets in Pennington Gap

"The pool is permanently closed"

"The room was great, the hotel was clean. The only issue take your own towels and quilts! We only had 2 towels and 2 wash cloths. We all took a shower upon arriving, we went out when we came back we asked for a couple more towels and all they had were two wash cloths they had nothing else. Asked again in the morning when we got up to take showers-still nothing. Also asked for another quilt we were cold and were told they had none. They really need to invest in more towels, bed quilts and wash cloths. The hotel is conveniently located, and the staff were very young but nice. Just frustrating to reuse washcloths and towels to shower with."

"Didn’t stay long enough to give reviews on everything. However they are people loving in this motel. Outside was filthy, and the rooms worse. Mold and urine stains all over the mattresses, actual blood or what appeared to be on the wall in the bathroom, cigarettes burns on the sink. This place should be removed from Expedia!! Demanded refund and am reporting to the health department. "

"Clean rooms awesome stafd friendly and super accommodating 😀"

"Spotless, quiet, and comfortable. Beautiful space and excellent communication. Will be staying again!"

"Host is the BEST!"

"Host was very responsive and a nice quiet area to stay."

"I grew up here actually on Ward Hill. We moved away as adults so when we come home we normally stay with family or in a hotel. This brought such warm memories. The cabin and pond brought beautiful memories back. I highly recommend staying here. "

"They offer you candy when checking in. I must have looked at a different place to stay and accepted this one by mistake. Expedia had us wanting a smoking room? The room was clean but had a strange smell. It has only a space heater for heat. It is supposed to drop in the teens tonight. There is a unit in it that is supposed to be a heat/air conditioner that does not heat. Was charged $150.00 deposit incase we smoked in the room or for incidentals. Which we had no idea about! Which is ridiculous as we don’t smoke and have no pets we are old boring people. Won’t ever book this place again. The guy that came to the check-in window did speak English but he had to call someone else to help him on the phone. Then spoke to this other guy in his Hindi language. So whatever they talked about we didn’t understand. If you love a cold room this is the place for you. "