"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"Very comfortable and well furnished flat, with a fully equipped kitchen and free parking. Great communication and very convenient location for the train station, football ground or Wolverhampton centre"

"Everything was fine, clean, good parking. Short of a plug for the kitchenette sink and very noisy fall pipe in the shower room when our upstairs neighbours showered at 5.30 AM each morning (woke us thinking we had a leak). Apart from that, all good. Would certainly stay again"

"The rooms were very close to the zoo and Black Country Living Museum. Check in was easy and we received the codes needed on the morning we were arriving. The bed was comfortable and a small amount of tea/coffee was provided. The only negatives are that it was a noisy location and the rooms could do with a deep clean."

"The location is ideal and near everything you will need for a short term stay. Sasha, the host, is friendly and available all the time. She helped us in everything we needed."