Search Capsule Hotels in Papagayo

"Overall we liked it. Staff was great. Pools were clean and nice and not overcrowded even though it was during a spring break. Food is great the only problem is that the hotel rooms need an upgrade. Rooms outdated and furniture inside the rooms is old. Beach and water is nice but garbage from the beach needs to be cleaned regularly."

"Great resort for families. Beach was beautiful and the staff was very friendly. Pool was perfect for my kids, with three different shallow areas where they could play. The resort yacht tour was amazing and easily a highlight of the stay. We did the morning snorkel to Honeymoon Beach and it felt like a private tour. Easily accessible to see wildlife in nearby places. "

"Great airport shuttle, very clean "

"It was fine. A little tired but served its purpose for an overnight stay. "

"Great time."

"I was disappointed because much of what they advertised (and why we paid $ to stay at this particular property) flat out didn’t exist. There is no beach volleyball, no basketball courts, no arcade, there is no pizzeria, there is not more than 1 restaurant-actually there is a buffet that has very little variety and the same thing day after day and there is another restaurant that (despite being specifically listed on our reservation) they refused to let us eat there. Our room was in very poor condition (but in all fairness-we went into another person’s room and it was much better). There is no hot tub (there is an area that we think is supposed to be but probably broken). We were able to stay positive and we made the most of our stay but we do feel lied to and a bit cheated - very disappointed in the property. Positive—-The view was great!! We liked Costa Rica. We may go back but not likely to this location. I would not recommend this property. "

" My fiance and I recently stayed at Planet Hollywood Costa Rica and overall had a great experience, especially with the Star Class service. While the housekeeping could have been better—there were a few inconsistencies with room cleanliness, mainly our bathroom & shower walls and restocking the in-room coffee with pods. What truly stood out was the Star Class butler/concierge service. Henry, our butler, was absolutely amazing. He went above and beyond to make sure everything was taken care of—from reservations to special requests—and was always attentive, responsive, and genuinely kind. His level of service really elevated our entire trip and made us feel taken care of every step of the way. The resort itself is nice and friendly staff, good food options, and a fun atmosphere. Special thank you to Henry for making our stay unforgettable—I would definitely return because of service like his!"

"Superb. Gorgeous property."

"Staff are very good, two pools and great walkable beach. Not a party venue but relaxing place. "