"Whilst there were some great amenities at this hotel, the service was terrible. Check in took over 2 hours and our bathroom developed a leak in the ceiling. We had to ask 4 times for someone to look at it by which time the leak had spread across the ceiling and there was constant dripping. They made a hole in the ceiling at the point of the original leak but left the second area until we had complained a further twice. They removed the ceiling tile and left a bucket under it to catch the drip....