"From when we arrived until when we left, the staff were truly outstanding. As an example, we needed tickets to an event, and a member of staff escorted my wife and I as to where we could buy the tickets. Fabulous customer service!
Recommendations on where to eat, places to go, nothing was too much for Wim, concierge Nicola, and the other staff to help us with.
Bravo Team Wagner!
Forza Rosanero!"
"Nice clean hotel in perfect location in touring Palermo. Room was a bit small but not surprising for European standards. Breakfast was okay but not a lot of options. Staff was excellent. Great stay for touring Palermo historical sites."
"Great staff great location . The rooftop restaurant is beautiful but can’t charge to your room . Breakfast was wonderful . The concierge Dorotea was excellent . She met each one of my challenges with the spirit and smile of a seasoned Les clef d’or concierge . She is an assets to the Politeamo ."
"Everything about this property was wonderful. From the Staff, especially VITO (who made exceptional recommendations for us) to the delicious breakfast! Even parking our car was a breeze. Highly recommend this hotel."
"Beautiful hotel with a great location to historical Palermo. Easy to walk to all sites. Our room had a nice view of the promenade along the sea. Dining menu is somewhat limited but delicious. Terrific staff. Highly recommend."