"The room was nice enough, but I wish we’d have opted for a standard double rather than premium with a ‘sea view’.
The sea was obscured by the fairground, so we’d have been better off with a courtyard view, which I would have assumed would have also been less noisy. The bed was huge, which was lovely - but only three pillows were provided, with no spares, so wasn’t hugely comfortable. The bathroom was lovely, however the design of the shower meant most of the bathroom floor ended up wet.
The breakfast was a real let down, and both myself and my partner regretted booking it and would have preferred to have gone elsewhere.
We arrived downstairs at about 9:30 (aware from the posters displayed that the hotel recognised this as their busiest period) and were met with literally nothing at the buffet. There was no bread, beans, mushroom or egg. Just sausages. I’m a vegetarian, so this was of no use to me. Other guests were complaining that they had been waiting a substantial amount of time for additional/replacement items to be put out despite letting staff know that things had run out. After about 15 minutes extras started to arrived, but in dribs and drabs - so it wasn’t possible to get a ‘full’ plate of breakfast.
Having worked in hospitality, if you advertise a period as your busiest time, then surely you should be well prepped to ensure replenishments are available."