"It took forever for us to get into our room. If check out is strictly at 11 then make check in strictly at 3. We always had to ask for housekeeping and then they would come at 5:45 when we were back in our room and we told them that we need some time to get out of the room they said they can’t wait because they’re don’t cleaning at 6. Make it make sense!"

"very convenient, close to the beach, restaurants and nice on cleaning"

"Thix hotel is quite tired and urgently needs a refresh. Our room had a big stain on the rug, which was generally not clean. Some things have been updated, many others have not. Concerns raised to hotel management were fobbed off and basically not addressed. There are weird automatic flushing toilets (never seen this before) that don’t work properly and flush at inappropriate times and very loudly. They urgently need to get their act together. The people working in the hotel are generally very...

"Check-in was easy as we arrived late. Room was very clean and the lobby has a fun vibe. Easy to walk to Fisherman’s Wharf!"

"Friendly staff & great location"

"I can’t say enough about this hotel. The staff is beyond kind, helpful, and efficient. My husband and I loved our room and the great view of Diamond Head and the beach can’t be beat! We will definitely be back! Thank you Park Shore for helping to make our 30th anniversary so memorable!!"

"Don’t stay here. We were staying for 5 nights. We had a park view room which was in an attached building with no elevator, narrow stairs case, & the AC was a mini split that didn’t work. When I spoke to the front desk about it, we could upgrade the room for $117/night. They finally gave us a Mountain View room for 1 night which wasn’t any better except the AC worked. Rooms are very tiny, they only have 1 ice maker which was on the 8th floor. The beach was roped off so you had to walk down the...