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"Very clean, staff were very kind and attentive. Room was cozy and we were upgraded for a small fee. Limited parking, we had to park in the electric vehicle charging spot (ok'd by the hotel manager) because our spot was blocked another car. Wish it was closer to the beach like the photos showed, but overall great stay. "

"I have to start by saying that hotel rates in Monterey are extremely high, but this hotel was even less expensive than one Motel 6 I looked at. This hotel has a newer building, and the older "historic" building, where we stayed. The elevator to the historic building wasn't working, so they sent us through the back of the 4th floor of the main building, up a few outdoor stairs, into the old building. I didn't realize that some of the things that we take for granted in a hotel wouldn't be there. For example - there was no mini-fridge. One of my daughters' medications needed refrigeration, so we ended up using an insulated Trader Joe's bag as an ice bag, with ice from the hotel basement. Good thing we aren't on insulin. Maybe the newer building rooms have mini-fridges? If you really need one, ask before booking. The other thing was no USB port to charge my watch. Thankfully, I had charged it at the previous hotel. After 3 days at the Monterey Hotel, it was all but dead by the time we made it home. I think maybe the old building couldn't handle a lot electrically. The hotel has some obvious deferred maintenance, and a very small staff of hardworking people wearing a lot of hats. The bellmen are also the valet drivers, and even the repair men when the faucet in my daughters' room malfunctioned. However, I really commend the staff for being so upbeat, welcoming and helpful. It was kind of like staying with an old friend whose house is kind of shabby, but clean and welcoming."

"Was very close to the custom house plaza. Had a good amount of stores and food places around it. Very easy to get to and the staff were on top of everything would definitely go back. Room was spacious and clean"

"Loved everything "

"It's beautiful. It's uncomfortable. It's more drab and shabby than it has a right to be. "

"Hotel was very clean and the personnel were all very friendly"

"Well located and perfect for us"

"Make it clearer before people book of the fee schedule for pets"

"Friendly fromt desk staff. Location is amazing. I would definitely stay there again. "