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"Our room was clean and spacious. Finding it was a challenge for the local cab driver. The breakfast was just breads but I enjoyed the mugwort rolls! I’d recommend that they add a washer/dryer to some rooms. Also, the sleeping clothes were a little worn. Mine was missing an important button. The staff were friendly but it could be hard to communicate with them over the phone."

"Very clean, all the amenities and definitely close to everything"

"Room smells not good"

"Everyone was super kind and friendly. The check in was so easy. From arrival to being in the room was maybe, 7 minutes total. They have a free washer/ dryer for your clothes and free coffee/tea in the lobby. The employees were all so nice and helpful. I really recommend this hotel. Having a terrace to sit outside on and relax after a long day of walking was also pretty sweet."

"This hotel feels like a youth hostel with its lack of personnel or lobby / space to hang out, but our room had enough space for a family of four, which even included two toilets, a table and sofa, although only two dining chairs. Advertised as "eco-friendly" for its lack of routine cleaning was a bit odd, as we had to take out our own rubbish, but overall, it was fine for our needs, which was to explore Kyoto. We liked the walking distance to local cafes, a grocery store, and to Nijo-jo Castle."

"Beautiful and very clean apartment. Located next to public transportation. Host was extremely nice and helpful. Would stay here again."

"Spacious nice host"

"The person that checked us in at the check in counter was amazing"

"We arrived to Kyoto early, didn't expect the hotel to let us check-in but they did because the room was ready. The process was pleasant and smooth. The room was very clean and had everything we needed. The area was quiet, yet very convenient access to the Keihan line and the buses, about 17 mins walk to Kyoto station and TeamLab. We would definitely stay here again if we visit Kyoto."

"The staff were very friendly and helpful. We got a great restaurant recommendation. The room was a good size, comfortable, clean, and provided everything we needed. The location was close to the station but tucked away so it was nice and quiet. There were lots of restaurants and shops close by. We would definitely recommend it!"

"The European staff working there are arrogant & rude. The Asian staff was much friendlier. The hotel itself was nice but super far from everything and not worth what I paid. I should have booked two hotel rooms for the same price I paid for one here, and booked closer to Kyoto station."