"Unreliable. On the day of arrival, I requested information on access to property. The next message received from agent was a cancellation. This property is on multiple sites and not managed."

"Smooth, informative, friendly check in. Comfortable bed. Decent hot shower. Good value. Good recycling arrangements. Even better if: some coffee provided not just 2 tisane sachets with no ingredients listed. A chopping board would be useful in kitchen. Be aware that the lift does not serve the underground car park so heavy bags need to be left with reception on arrival or have to be carried up a spiral staircase for one floor to access lift to rooms."